You will be responsible for developing and implementing strategies, refining policies and procedures, and fostering a culture of continuous improvement.
To excel in this role, you should be a hands-on problem solver with strong technical skills and attention to detail. You should also possess excellent organizational, time management, and communication skills, with the ability to create clear documentation and delegate tasks effectively. You should be comfortable working collaboratively with others to achieve common goals.
Key Responsibilities:
* Support Microsoft 365 applications, including Office, Teams, and Exchange
* Manage Microsoft Windows Server infrastructure, including Active Directory, Domain Controllers, Group Policy, and DFS
* Implement and manage Microsoft Intune (UEM) for endpoint management and application deployment
* Configure Microsoft Entra ID for identity and access management
* Manage AWS services, including EC2, S3, and AWS Backup
* Assist with small office networking, including Meraki, VPN, switches, and firewalls
* Maintain and expand comprehensive documentation for all IT processes and procedures, ensuring that the team has access to accurate and up-to-date information.
* Develop and implement disaster recovery plans, including creating detailed documentation and runbooks.
