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For Permanent in London

Ref: DC/15062022/01_1655302405

Cloud Operations Manager

England, London

  • 100000 to 125000 GBP
  • Manager Role
  • Skills: CloudSolutionsManager/CloudSolution/DevOps/Cloud/AWS/Architect/IT/Remote/London/Birmingham/Manchester/Hybrid/Terraform/Kubernetes/CloudFormation/Engineer
  • Seniority: Mid-level

Job description

Cloud Operations Manager



Description:

As Cloud Operations Manger, you will be accountable for the excellent customer experience delivered, as well as ensuring products are available and secure at all times. These products are global, so customers can be based worldwide, and the Cloud Operations can be distributed across our client's global locations.

This is a people focused lead role, with potential to be technical at times. Your role is to lead a team of Cloud Operation Specialists, be active within the senior management team, and a valued member of product leadership teams. You will be expected to provide direction and input to uphold an exceptional, world-class service. These services will be critical to customer experience and as value to the client.

You'll need proven Management, Cloud and DevOps skills to succeed in this role. You'll have access to the latest in cutting-edge technology. You will use this to ensure products and services are designed to be world leading and future proofed against an uncertain tech landscape.



Essentials:

* Top class customer manner and understanding how your actions impact the customer experience
* Ability to influence and build relationships within all levels of the organisation
* Experience with Commercial and Products teams
* DevOps environment experience and leading by example
* Excellent array of soft skills - Communication, Presentation, Influencing and Interpersonal skills
* Verbal and written proficiency in English - Confidence in building relationships and influencing
* Experience working with ITIL; Change Control, Incident Management etc
* Extensive technical background
* Working experience with large, global scale products and services
* Range of experiences related to Operations responsibilities
* Decision-making, Conflict resolution and Prioritisation skills
* Ability to analyse, assess and make informed technical decisions quickly
* Working knowledge of cost saving, cross charging and working with budgets



Preferred:

* Educated to degree level in a relevant field OR deep knowledge in the specific area
* Prior experience and skills in people leadership
* Experience in working with Agile methodologies and SDLC functional disciplines in a DevOps environment
* Experience with Task automation, CI/CD implementation, increasing efficiency, costs savings and reducing error in an online environment
* Cloud technology experience - AWS
* Online, customer facing experience in Windows and/or Linux operating systems

Ref: 17/05/2022_1652803236

Head of Engineering - NFT - Up to £170,000 - Remote

England, London

  • 160000 to 170000 GBP
  • Manager Role
  • Skills: VP Engineering, Head of Engineering, CTO, AWS, Lead, Development Manager, Start up, Scaling teams, Leading teams
  • Seniority: Senior

Job description

Head of Engineering - NFT - Up to £170,000 - Remote

My client look at the security and solutions related to infrastructure for crypto and blockchain applications. With offices globally, the team look at revolutionising digital assets and in particular the world of NFTS.

Storage within decentralised and open chains, there is no other way to describe it: It's an absolute game changer!

You will be responsible for the strategy and execution of technology as a whole including:

* Missions
* Management
* Building, managing and mentoring global teams
* Work with engineers to grow their careers technically and ensure they have the right challenges and necessary context to make use of them

Tech?

* Providing an environment for significant product and system innovation and improvement
* Proactively ensure that security, reliability, performance and cost-efficiency are included in technical and architectural discussions
* Keep up to date with the latest relevant technologies

Leadership?

* Lead and take full accountability for your actions and decisions
* Grow and mentor a team of engineers, ensuring engineering best practices are followed as a constant

What's needed?

* 7+ years of combined experience in managing software teams
* Experience in developing team members careers
* Experience with React.js, Scala
* Having worked with web3 tech is a plus
* Passionate about the NFT space

Benefits?

* Flexible working hours, remote-friendly environment
* Strong focus on personal development including internal/external training and attendance to conferences
* High performance office equipment
* Comprehensive health insurance policy offering extensive medical, dental and vision care coverage



INTERVIEWING THIS WEEK, APPLY @ A.RAFIQUE@JEFFERSONFRANK.COM OR CALL 0191 338 7631.

NO SPONSORSHIP CAN BE PROVIDED

UK CANDIDATES ONLY.

Ref: 18/05SMJFIDPM_1652862720

Data Product Manager

England, London

  • 75000 to 125000 GBP
  • Manager Role
  • Skills: Data Product Manager, AWS
  • Seniority: Senior

Job description

Data Product Manager

Salary up to £125,000

Remote

Market leading Cloud Business Management software providers.

Role & Responsibilities

* Drive and own cloud and on-prem product data roadmap, including vision for next generation data engineering products, requirements, financials, etc.
*

Partner with multiple stakeholders across Engineering, Data Science, Product Management, Product Marketing, Sales, etc. and manage the entire data product life cycle from product planning to tactical activities
* Manage specific product vendor relationship(s) to include contract negotiations, pricing
* Ship data products, building alignment and communicating concisely
* Define key success metrics
* Internalizes and represents the Voice of the customer throughout the data product lifecycle
* Own competitive analysis and market research

Experience

* Expertise in defining product strategy, roadmap, and requirements (epics, features, user stories, acceptance criteria, etc.) in data products
* Proven ability to identify, analyze, and solve ambiguous problems with attention to details
* Solid understanding of modern data platforms such as snowflake, AWS, Azure, databricks, etc.
* You are passionate about data engineering including distributed systems architecture, databases (relational, nonrelational including graph dbs), data management, data modelling, programming, and data analysis
* Comfortable with startup-mode culture



Apply with your CV for a confidential discussion.

Ref: AWSCSM0107_1656752413

AWS Customer Success Manager - London - £50,000 + OTE

England, London, City of London

  • 35000 to 50000 GBP
  • Manager Role
  • Skills: AWS, Cloud, Partner, Cost, Pricing, Billing, Cloud Optimisation, Analyst, Architect, Consultant, Customer, Sales, Account, Amazon, London, Greater London, Remote
  • Seniority: Mid-level

Job description

AWS Customer Success Manage - Remote - AWS Advanced Tier Partner - 50K + OTE



One of the fastest growing AWS Service Providers in the UK are looking to expand their team by recruiting an AWS Customer Success Manager to work with their existing customer base. With a focus purely on leveraging AWS services, we help our customers to scale and increase productivity whilst remaining secure and cost efficient in an ever change technology landscape.

One of our key areas of growth is how we help our customers to manage their AWS spend. We cover re-billing, cost optimisation and cloud delivery and as such, we're looking for an AWS Billing and Optimisation Manager to work alongside our sales team and help our customers achieve their goals.



Role & Responsibilities

* Work with customers to identify opportunities to cost optimise their AWS cloud spend using your knowledge of AWS billing and pricing strategies.
* Coordinate with the sales team with pre-sales calls and the on boarding of new customers .
* Regularly work with the directors to discuss new avenues for growth within the business in relation to their AWS offering.



Skills & Qualifications

* High level of knowledge around AWS, billing & organisation structure, cost optimisation procedures including rightsizing, reserved instances & savings plans.
* Some technical knowledge around AWS products and services is beneficial but not necessary.
* Exceptional interpersonal and customer facing skills.

Benefits

* Unlimited growth and progression opportunities
* Competitive bonus and OTE
* Pension, flexible working

This is an excellent opportunity for someone with a sales or account management background who is looking to leverage their skill set to step into a more managerial or leadership role and build out a team.



How to Apply

Please apply to the role by registering your interest by emailing me at j.carter@jeffersonfrank.com or reaching out via LinkedIn "Jamie Carter".



Tags: #AWS, #Cloud, #Partner, #Cost, #Pricing, #Billing, #CloudOptimisation, #Analyst, #Architect, #Consultant, #Customer, #Sales, #Account, #Amazon, #London, #GreaterLondon, #Remote

Ref: ITAM0707_1657182537

ITAM Executive Sales Specialist - £80,000 + OTE - London, UK

England, London, City of London

  • 80000 to 100000 GBP
  • Manager Role
  • Skills: AWS, Cloud, Partner, Cost, Pricing, Billing, Cloud Optimisation, Analyst, Architect, Consultant, Customer, Sales, Account, Amazon, London, Greater London, Remote, Account, Manager, IT, Asset Manager
  • Seniority: Senior

Job description

ITAM Executive Sales Specialist - £80,000 + OTE - London, UK



Here we give you the flexibility to unleash your creativity, without limits. We encourage autonomy and thinking outside the box - and we can't wait to hear your new ideas., and although all businesses say it, we truly believe in work - life harmony. Our people are our greatest asset, and we'll go the extra mile to ensure you're happy here. We want our people to be their true authentic selves at all times, because that's when real creativity happens.





Role

The Business Development Executive / Sales Specialist, is a true subject matter expert with an attitude and passion for driving our Solutions & Services propositions into our current account base & prospects, co-owning sales business development, and supporting go to market activities within your assigned region, territory or customer segmentation. Working with the aligned country or federation Sales & Services leadership team, the BDE functions in a partnership with the primary Account Manager (AM) and as a result is not limited to traditional "overlay role" restrictions.



The BDE is expected to take a consistently proactive approach to growing, landing & expanding the aligned customer journey with current & new logo accounts. The BDE takes the initial subject matter lead in the region for pre-sales (both transactional and professional services) customer engagements and supports account managers with account planning leveraging our customer propensity data & intelligence



The BDE also serves as the liaison between the assigned AM and technical pre-sales team and customers for new Solution & Services opportunities, supporting effective & efficient handover into delivery & customer success resources. In this role your focus will be selling Solutions & Services, which includes but not limited to:

* IT Asset Management / ITAM



Core Accountabilities:

* The BDE drives new business, sales activities at a customer level partnering with the field-based account manager (AM) within the existing regional account base as well as supporting customer acquisition activities as assigned.
* Lead negotiations, coordinate complex decision-making processes and overcome objections in order to maximise opportunities
* Ability to effectively manage the sales lifecycle
* Performance and success measured by Services GP performance within a region, territory or defined account base. Performance based quarterly incentives will be structured in commission format.
* To analyse & gather business requirement from complex client environment and perform required research and investigation to identify and create thorough, accurate technical solution proposals based on requirements, aligned to the customer journey's.
* Prepares cost estimates, proposals & appropriate contracts for solutions & services sales
* Works with pre-sales technical teams to contribute to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
* Assist and support partnership/alliance functions to assigned vendor partner relationships. This may include being primary contact for Partner/Channel Account Managers and assisting in GTM and business planning as well as driving forward programmatic initiatives.
* Act as a technical evangelist for marketing activities including speaking/presenter engagements at conferences, conventions, user groups, webinars, etc.
* Partner with stakeholders and drive solution marketing activities by preparing and delivering content and messaging.



Skills:

* Highly motivated and results oriented - evidence of consistently exceeding acquisition specific performance metrics
* Extensive proven sales experience selling ITAM / IT Asset Management products and services.
* Ability to independently conduct meetings with engineering-level, management-level or executive level customer personnel in regard to positioning complex solutions & services
* Ability to build broad networks within enterprise accounts across IT operations, project teams, architects, security, software managers, procurement and commercial teams;
* High level of knowledge of internal organisation working and Information Technology trends
* Ability to build relationships and quickly develop trust with C-level executives
* Proven track record of consistently exceeding corporate objectives, quotas & targets



This is an excellent opportunity for someone with a sales or account management background who is looking to leverage their skill set to step into a more managerial or leadership role and build out a team.



How to Apply

Please apply to the role by registering your interest by emailing me at j.carter@jeffersonfrank.com or reaching out via LinkedIn "Jamie Carter".



Tags: #AWS, #Cloud, #Partner, #Cost, #Pricing, #Billing, #CloudOptimisation, #Analyst, #Architect, #Consultant, #Customer, #Sales, #Account, #Amazon, #London, #GreaterLondon, #Remote, #IT #Assetmanagement #ITAM #Sales