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For Permanent and Contract in Northamptonshire

    Ref: NSL000027_1620815627

    AWS Solutions Architect - Contact Centre

    England, Northamptonshire, Northampton

    • 60000 to 78000 GBP
    • Architect Role
    • Seniority: Senior

    Job description

    Contact Centre AWS Solutions Architect Role

    My client a topf finance business are hiring an experienced Senior Solutions Architect working on high profile projects to provide solutions architecture and design for customer contact channels including telephony, webchat, video and supporting services. If this sounds of interest, please read on!

    Benefits;

    * Our environmentally friendly office is within 5 minutes of the local town, easily accessible from the M1, and we run frequent shuttlebuses to and from Northampton train station.
    * Competative salary & good benefits package.

    What will you be doing?

    * Production of architectural visions and end-to-end designs for Contact Centre solutions
    * Co-ordination of impact assessment activities for proposed solutions
    * Be the steward for one or more capabilities/technologies, setting ongoing roadmap and direction for them ensuring all components remain in support and conform to Bank standards
    * Project governance in terms of conforming to architectural standards and strategy
    * Able to develop and maintain constructive relationships with senior business stakeholders at all levels;
    * Able to develop and maintain peer relationships with CTO and other Transaction Cycle architects
    * Strong understanding of applications, API architecture, including RAML, SOAP etc.
    * Exposure to Service Orientated Architecture design principles, service definition and web services implementation including external exposure of API components

    What we're looking for:

    * Significant and proven experience in real world architecture with significant practical experience of defining enterprise wide technical solutions, documenting them and driving them to delivery
    * Significant and proven experience with an application background, as well as an understanding of API architecture, including RAML, SOAP etc.
    * Significant and proven experience in architecting end to end solutions including software/application architecture and integration.
    * Experience of migrating from traditional on premise architecture to Cloud based solutions.

    Skills that will help you in the role:

    * Knowledge of contact centre technologies including inbound and outbound telephony, IVR, webchat, email handling, and voice biometrics and voice analytics is expected
    * Knowledge of Amazon Connect
    * AWS Solutions Architect Associate qualification
    * Competence in the execution of substantial IT delivery programmes from inception through delivery
    * Solution architect and enterprise architect training and certification, e.g. TOGAF or BCS
    * Knowledge of open communication standards such as SIP and WebRTC
    * Knowledge and experience of open source projects including those related to contact centres
    * Knowledge of Java / Java Enterprise



    Our Values

    Everything we do is shaped by the five values of Respect, Integrity, Service, Excellence and Stewardship. Our values inform the foundations of our relationships with customers and clients, but they also shape how we measure and reward the performance of our colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

    If this roles seems for you then please email your cv to n.slakmon@jeffersonfrank.com

    Ref: NSL000027_1620815725

    VP = AWS Solutions Architect - Contact Centre

    England, Northamptonshire, Northampton

    • 60000 to 78000 GBP
    • Architect Role
    • Seniority: Senior

    Job description

    VP Level - AWS Solutions Architect

    My client a top finance business are hiring an experienced VP Level AWS Solutions Architect working on high profile projects to provide solutions architecture and design for customer contact channels including telephony, webchat, video and supporting services. If this sounds of interest, please read on!

    Benefits;

    * Our environmentally friendly office is within 5 minutes of the local town, easily accessible from the M1, and we run frequent shuttlebuses to and from Northampton train station.
    * Competative salary & good benefits package.

    What will you be doing?

    * Production of architectural visions and end-to-end designs for Contact Centre solutions
    * Co-ordination of impact assessment activities for proposed solutions
    * Be the steward for one or more capabilities/technologies, setting ongoing roadmap and direction for them ensuring all components remain in support and conform to Bank standards
    * Project governance in terms of conforming to architectural standards and strategy
    * Able to develop and maintain constructive relationships with senior business stakeholders at all levels;
    * Able to develop and maintain peer relationships with CTO and other Transaction Cycle architects
    * Strong understanding of applications, API architecture, including RAML, SOAP etc.
    * Exposure to Service Orientated Architecture design principles, service definition and web services implementation including external exposure of API components

    What we're looking for:

    * Significant and proven experience in real world architecture with significant practical experience of defining enterprise wide technical solutions, documenting them and driving them to delivery
    * Significant and proven experience with an application background, as well as an understanding of API architecture, including RAML, SOAP etc.
    * Significant and proven experience in architecting end to end solutions including software/application architecture and integration.
    * Experience of migrating from traditional on premise architecture to Cloud based solutions.

    Skills that will help you in the role:

    * Knowledge of contact centre technologies including inbound and outbound telephony, IVR, webchat, email handling, and voice biometrics and voice analytics is expected
    * Knowledge of Amazon Connect
    * AWS Solutions Architect Associate qualification
    * Competence in the execution of substantial IT delivery programmes from inception through delivery
    * Solution architect and enterprise architect training and certification, e.g. TOGAF or BCS
    * Knowledge of open communication standards such as SIP and WebRTC
    * Knowledge and experience of open source projects including those related to contact centres
    * Knowledge of Java / Java Enterprise

    If this roles seems for you then please email your cv to n.slakmon@jeffersonfrank.com

    Ref: TAAN1205_1620834136

    Apptio Technical Architect - Remote working options

    England, Northamptonshire, Northampton

    • 70000 to 95000 GBP
    • Architect Role
    • Skills: Apptio, architect, technical
    • Seniority: Senior

    Job description

    I am working in partnership with a tier 1 investment bank and the global leader in the cards/payments sector. My client is looking to embark on some substantial cloud migrations therefore you will be working within a highly invested team with a lot of opportunities.

    You will work as the technical architect and be responsible for evolving the TBM solution. Ultimately you will drive the system design and technical modelling of Apptio solutions to meet business requirements. As a result your role will be varied and involve working with various departments of the business such as risk, finance, treasury, cards and payments. Your role will also involve working with various technical teams from developers to DevOps engineers to ensure a highly optimised solutions is delivered meeting business requirements.

    Requirements

    * Apptio implementation experience, ideally enterprise using Reporting, Cloudability, Benchmarking, Insights and DataLink.
    * Strong experience of modeling and delivering complex changes within Apptio Cost TransparencyTool
    * Stakeholder management
    * Leadership and mentoring skills

    In return, you will benefit from a competitive base salary (between £70,000-£95,000) alongside a non-contributory pension (10%), annual discretionary bonus 0%-20%, private health care and flexible working hours with remote work.

    If you are a interested in applying, then please feel free to contact me at with any of the below. Even if you fancy a chat for insights into the market, do get in touch.

    LinkedIn - 'Alexander Gray'

    Office - +0191 9174994

    Email - a.gray1@frankgroup.com

    Anything discussed will remain 100% confidential and fully compliant with GDPR.

    Ref: LH6831_1626121274

    Senior Solution Architect - Northampton / Remote

    England, Northamptonshire, Northampton

    • 70000 to 80000 GBP
    • Architect Role
    • Skills: Solutions Architect, Technical Architect, Enterprise Architect, Cloud Architect, Google Cloud, GCP, Amazon Web Services, AWS, Azure, TOGAF, Microservices, N-Tier, SOA, ERP, CRM, Java, .NET, DevOps, Oracle, SAP, Salesforce, Agile, Scrum
    • Seniority: Senior

    Job description

    Senior Solutions Architect | North West / Remote | £70,000 - £80,000

    I am engaged with a Global Bank, one of my longest-tenured clients (7+ years), who are looking to recruit an experienced Senior Architect into their CTO function, working on a multi-year program of work concerning the adoption of Cloud-native technologies within their core Banking architecture. The role is newly released, purely growth-driven, offering an opportunity to lead the architectural design within a business area that has a true impact on the consumer.

    Role Overview

    Taking up a key technical position within the team ('Next Generation Consumer Banking'), your role will see you provide end-to-end technical design/assurance, working with both technical and non-technical stakeholders throughout. You will own the technical solution and be tasked with creating an architectural vision that challenges the status quo within the Bank… after all, things don't change themselves! Fundamentally, you will be given the chance to provide a new and fresh perspective that not only improves their internal processes, but re-energises the Bank with a focus on innovation and Cloud tech.

    Working Patterns

    This role is 100% remote (currently) and will offer a hybrid approach post-COVID, with the ideal split including 2 days' per week in the office (Cheshire or Manchester) with the remaining time spent working from home. This is obviously negotiable on an applicant-by-applicant basis but they unfortunately cannot support 100% remote requirements.

    Candidate Requirements

    * Leadership - Proven experience leading technical teams (ideally Architects/Engineers), as well as overseeing complex technical projects.
    * Stakeholder Management - Experience dealing with both technical and non-technical stakeholders up to c-level.
    * Architecture - Proven commercial experience working with event-driven architecture, DDD and microservices architecture. Experience of distributed systems is a bonus.
    * Technology - Experience working with Public Cloud tech (ideally AWS) and/or software application architecture (i.e. Java, Spring, JavaScript, SQL, Oracle etc.) would be a bonus. Experience working with Salesforce is also beneficial.
    * Delivery - Good knowledge of Agile/Waterfall delivery methods.

    Benefits Overview

    In return, you will benefit from an inclusive and welcoming work environment that promotes diversity, equality and career development. You will also benefit from a discretionary annual bonus (approx. 10-20%), 25 days holiday (plus bank holidays), private healthcare and a non-contributory pension (10%).

    Next Steps

    In order to submit an application for this role, please attach your CV or contact me via the following:

    * Telephone - 0191 338 7540
    * Email - l.haghighat@frankgroup.com
    * LinkedIn - 'Liam Haghighat'

    Please note that anything discussed will remain confidential and fully compliant with GDPR. It is also important to stress that this role does not support applicants who do not have a valid right to work in the UK and therefore cannot provide visa sponsorship.