Help Desk Engineer
Job Type: Contract
Location: Boston, MA
Industry: Financial Services
Financial services company one of the world's leading alternative investment firms. Company has an advanced a consulting-based approach to investment. Their mission is to develop close partnerships with management teams around the world, uncovering valuable insights that drive long-term value to businesses and markets.
* Large established company
* Multiple locations around the globe
* Bachelor's degree in Computer Science or a related discipline. At least 1 to 3 years' experience in IT.
* Candidates must be proficient in installing, using and troubleshooting (with native tools) Windows 7, Windows 10 Microsoft Office 2013 & 2016.
* Familiarity with ServiceNow Incident Management a plus.
* Extensive knowledge in using such mobile devices as Android/iPhone/iPad
* Working knowledge of TCP/IP and general networking concepts including DNS, DHCP, FTP & VPN.