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For CDI & Freelance, SysOps

    Ref: 08/02/2021MA1_1612813039

    TECHNICAL OPERATIONS MANAGER / HEAD OF TECHNICAL OPERATIONS

    Scotland, Edinburgh

    • 60000 to 70000 GBP
    • Manager Role
    • Skills: TECHNICAL OPERATIONS MANAGER / HEAD OF TECHNICAL OPERATIONS / AWS / EDINBURGH
    • Seniority: Senior

    Description du poste

    As part of ongoing growth, my client is seeking a Technical Operations Manager (or Head of Technical Operations for a suitable experienced candidate). This is a key role in their leadership team, and is responsible for the effective, proactive and smooth running of the Services delivered to customers 24x7. This is a hands on role, leading a strong team of AWS engineers.

    AWS skills are a must, and experience working in a managed service environment, with a strong commitment and experience of service process, leading class customer experience, and driven by customer KPI's.

    * Customer Service

    * Responsible for the overall customer experience
    * Maintaining our industry leading NPS score
    * Maintaining a culture of Customer First
    * Ensuring that our Managed Services and our response, exceed our customers expectations
    * Responsible for our 24x7x365 service delivery
    * Maintaining a competitive edge in the quality and innovation of the services we deliver
    * Ensure we are a trusted and valued partner to our customers, lead a proactive engagement with our customers, and we use our expertise to enable our customers to be Always Ahead in their market

    * Managed Service

    * Ensuring the smooth and effective onboarding of our customers
    * Responsible for our support and ticketing platform
    * Defining and reporting on our Service Metrics to the management team
    * Responsible for the consistent, and effective deployment of our service management processes and platforms: service monitoring, alerting & escalation, patching, performance monitoring, incident management, change control
    * Applying continual service improvement practices into the business
    * Managing our incident response procedures
    * Ensuring the end to end delivery of the structure proactive Managed Services to our customers
    * Constantly identifying opportunities to be proactive in support of our customer platforms
    * Ensuring we deliver effective & structured Service Reviews to our customers

    * TechnologyRoadmap & Systems

    * Responsible for our corporate CRM platforms and customer systems
    * Bringing best practice into all our approaches to technology & systems
    * Leading within the company on developing and define our approach, delivering best practice, as well as constantly improving our delivery platforms:

    * CRM, service desk structure, support & ticketing, alerting, monitoring, CRM, document management & knowledgebase

    * Drive adoption of new approaches, tools, platforms, processes and automation this improve on the way we work

    * Reporting

    * Embedding a service culture, driven by KPI's, SLA's, targets and quality of service measures
    * Reporting regularly to the management team and Board on all the key Service Desk & Managed Service Metrics
    * Ensuring that we have fully documented procedures and processes
    * Setting targets and service standards for the team and business

    "To apply for this role, please send an up to date CV to m.allan@jeffersonfrank.com or call 0191 338 7547 for a confidential chat.

    LinkedIn = https://www.linkedin.com/in/mhairi-allan-5674b8122/

    Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally

    Ref: JFI 5644_1614357446

    Cloud DevOps Engineer

    Norway, Oslo

    • Negotiable
    • DevOps Role
    • Skills: DevOps Infra Operations Kubernetes
    • Seniority: Mid-level

    Description du poste

    Looking for a DevOps Cloud Engineer to join our client create groundbreaking video services. The position is a full-time position at their Oslo office collaborating closely with their engineering team. Their focus is to build and maintain IT systems running in their data centre as well as across different cloud provider platforms.

    To deliver best in class services to our customers, they have exciting growth plans and are now looking for a candidate that has a deep and broad understanding of cloud platform offerings, infrastructure as code, system and process automation, CI/CD pipelines, testing and monitoring.

    Duties And Responsibilities

    * Develop and maintain infrastructure as code cloud deployments
    * Implementing various development, testing, automation tools, and IT infrastructure
    * Participate in architecture and software development activities
    * Establish, configure, test and maintain deployment and configuration management tools
    * Plan and implement systems automation as required for better efficiency
    * Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)

    Key qualifications

    * Years of working experience on Linux based infrastructure
    * Good understanding of public cloud services (AWS, Google Cloud, etc.)
    * Experience with Ansible, Terraform or other infrastructure as code solutions.
    * Strong understanding of Python
    * Familiarity with container orchestration services, especially Kubernetes
    * Excellent problem-solving and troubleshooting skills
    * Working knowledge and passion of various automation tools, open-source technologies,
    * Awareness of critical concepts in DevOps and Agile principles
    * Norwegian and EU citizens will be considered

    Ref: OM02938JFI_1612862668

    Operations Manager

    Scotland, Edinburgh

    • 60000 to 70000 GBP
    • Manager Role
    • Skills: Operations Manager, Cloud, AWS
    • Seniority: Senior

    Description du poste

    Operations Manager - Up to £70k DOE

    Edinburgh (3 days remote post covid)

    As part of ongoing growth, my client is seeking a Technical Operations Manager (or Head of Technical Operations for a suitable experienced candidate). This is a key role in their leadership team, and is responsible for the effective, proactive and smooth running of the Services delivered to customers 24x7. This is a hands on role, leading a strong team of AWS engineers.

    AWS skills are a must, and experience working in a managed service environment, with a strong commitment and experience of service process, leading class customer experience, and driven by customer KPI's.

    * Maintaining our industry leading NPS score
    * Maintaining a culture of Customer First
    * Ensuring that our Managed Services and our response, exceed our customers expectations
    * Responsible for our 24x7x365 service delivery
    * Maintaining a competitive edge in the quality and innovation of the services we deliver
    * Ensure we are a trusted and valued partner to our customers, lead a proactive engagement with our customers, and we use our expertise to enable our customers to be Always Ahead in their market
    * Managed Service
    * Ensuring the smooth and effective onboarding of our customers
    * Responsible for our support and ticketing platform
    * Defining and reporting on our Service Metrics to the management team
    * Responsible for the consistent, and effective deployment of our service management processes and platforms: service monitoring, alerting & escalation, patching, performance monitoring, incident management, change control
    * Applying continual service improvement practices into the business
    * Managing our incident response procedures
    * Ensuring the end to end delivery of the structure proactive Managed Services to our customers
    * Constantly identifying opportunities to be proactive in support of our customer platforms
    * Ensuring we deliver effective & structured Service Reviews to our customers
    * TechnologyRoadmap & Systems
    * Responsible for our corporate CRM platforms and customer systems
    * Bringing best practice into all our approaches to technology & systems
    * Leading within the company on developing and define our approach, delivering best practice, as well as constantly improving our delivery platforms:
    * CRM, service desk structure, support & ticketing, alerting, monitoring, CRM, document management & knowledgebase
    * Drive adoption of new approaches, tools, platforms, processes and automation this improve on the way we work
    * Reporting
    * Embedding a service culture, driven by KPI's, SLA's, targets and quality of service measures
    * Reporting regularly to the management team and Board on all the key Service Desk & Managed Service Metrics
    * Ensuring that we have fully documented procedures and processes
    * Setting targets and service standards for the team and business

    To apply for this role, please send an up to date CV to o.king@jeffersonfrank.com or call for a confidential chat on 0191 814 7785

    Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally

    Ref: HE0301221JF_1614612108

    AWS Cloud Operations Engineer, Senior - Remote

    USA, Washington, Seattle

    • Upto 125000 USD
    • SysOps Role
    • Skills: AWS, Remote, Cloud, Support, Operations, Managed Services, Terraform, Chef, Ansible, Jenkins, AWS Certified, Consulting, DevOps, AWS Partner, Remote Job, Senior Operations, Operations Engineer, DevOps Engineer, Support Engineer
    • Seniority: Mid-level

    Description du poste

    Location: Remote (No travel! & No relocation!)

    Employment: Fulltime Hire

    Industry: Consulting - Amazon Web Services

    * Hands-on production experience with AWS. (EC2, RDS, VPC, CloudWatch)
    * Strong systems administration experience. (Linux)

    * Strong understanding of all the fundamental troubleshooting aspects. (escalations & root cause analyses)
    * Production experience with Terraform enough to update a sec group, spin up a new server, and have some experience with configuration management. (Chef, Ansible, or Puppet)
    * High-volume networking experience (DNS, firewalls, VPN, Routers/Switches, CDNs, SSL, and Load Balancers)
    * Strong Python or Bash scripting
    * Some experience with git/CICD pipelines is preferred.
    * AWS Certified

    * US Citizen

    Company Summary:

    * AWS Premier Consulting Partner & Managed Services Provider
    * Voted one of the top companies to work
    * Down-to-earth environment - jeans & a t-shirt approved
    * 100% growth year on year
    * Remote first company
    * Setting the goal of becoming the #1 AWS Consulting Partner Globally



    Company Benefits:

    * Medical, dental, and vision insurance for employees and their dependents with
    * options for 100% company paid premiums
    * 401(k) plan with 4% company matching
    * Flexible Spending Accounts (healthcare and dependent care)
    * Life insurance paid by Mission
    * Generous paid time off
    * Flex PTO (unlimited)
    * Parental Leave (10 weeks)
    * Volunteering Time Off
    * Paid Holidays
    * Equity Package

    >> PLEASE READ! <<

    1 If interested in applying for this position, please e-mail your CV/Resume directly to h.echols@frankgroup.com

    ** Subject: "Candidate Submission: Operations" **

    1 No 3rd party or employer submissions are accepted at this time.
    2 No visa sponsorship - all applicants must be a US Citizen



    Jefferson Frank is a leader in Niche IT Recruitment with a focus on AWS cloud technologies. We deal with AWS Partners & End Users throughout North America. We have open positions and relationships with some of the top partners and end users throughout the US and offer some excellent opportunities in the AWS space.

    Please see www.jeffersonfrank.com for more information.

    NouveauRef: OM02938JFI_1620208528

    Cloud Operations Manager

    Scotland, Edinburgh

    • 60000 to 70000 GBP
    • Manager Role
    • Skills: Operations Manager, Cloud, AWS
    • Seniority: Senior

    Description du poste

    Operations Manager - Up to £70k DOE

    Edinburgh (4 days remote per week post covid)

    As part of ongoing growth, my client is seeking a Cloud Operations Manager (or Head of Technical Operations for a suitable experienced candidate). This is a key role in their leadership team, and is responsible for the effective, proactive and smooth running of the Services delivered to customers 24x7. This is a hands on role, leading a strong team of AWS engineers.

    AWS skills are a must, and experience working in a managed service environment, with a strong commitment and experience of service process, leading class customer experience, and driven by customer KPI's.

    * Maintaining our industry leading NPS score
    * Maintaining a culture of Customer First
    * Ensuring that our Managed Services and our response, exceed our customers expectations
    * Responsible for our 24x7x365 service delivery
    * Maintaining a competitive edge in the quality and innovation of the services we deliver
    * Ensure we are a trusted and valued partner to our customers, lead a proactive engagement with our customers, and we use our expertise to enable our customers to be Always Ahead in their market
    * Managed Service
    * Ensuring the smooth and effective onboarding of our customers
    * Responsible for our support and ticketing platform
    * Defining and reporting on our Service Metrics to the management team
    * Responsible for the consistent, and effective deployment of our service management processes and platforms: service monitoring, alerting & escalation, patching, performance monitoring, incident management, change control
    * Applying continual service improvement practices into the business
    * Managing our incident response procedures
    * Ensuring the end to end delivery of the structure proactive Managed Services to our customers
    * Constantly identifying opportunities to be proactive in support of our customer platforms
    * Ensuring we deliver effective & structured Service Reviews to our customers
    * TechnologyRoadmap & Systems
    * Responsible for our corporate CRM platforms and customer systems
    * Bringing best practice into all our approaches to technology & systems
    * Leading within the company on developing and define our approach, delivering best practice, as well as constantly improving our delivery platforms:
    * CRM, service desk structure, support & ticketing, alerting, monitoring, CRM, document management & knowledgebase
    * Drive adoption of new approaches, tools, platforms, processes and automation this improve on the way we work
    * Reporting
    * Embedding a service culture, driven by KPI's, SLA's, targets and quality of service measures
    * Reporting regularly to the management team and Board on all the key Service Desk & Managed Service Metrics
    * Ensuring that we have fully documented procedures and processes
    * Setting targets and service standards for the team and business

    To apply for this role, please send an up to date CV to o.king@jeffersonfrank.com or call for a confidential chat on 0191 814 7785

    Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally

    Ref: LC08062020_1613554885

    Cloud Engineer w/m/d - Microsoft Azure / AWS / Google

    Germany, Bayern, München (81249)

    • 65000 to 85000 EUR
    • Engineer Role
    • Skills: Cloud, Multi Cloud
    • Seniority: Senior

    Description du poste

    Cloud Engineer w/m/d - Microsoft Azure / AWS / Google



    Ihre Aufgaben

    Als Cloud Engineer sind Sie für die technologische Implementierung, die Unterstützung des Betriebs und die Weiterentwicklung der Kundenlösungen verantwortlich.

    * Sie unterstützen bei der Einführung, Weiterentwicklung und dem Betrieb von Cloud Plattform(en).
    * Sie nutzen DevOps Methodiken für das Deployment komplexer Infrastrukturen und Services.
    * Sie arbeiten in agilen interdisziplinären Teams mit internen und externen Kunden zusammen.
    * Sie wirken in der Entwicklung optimierter Deployment Scripte und Methoden mit.



    Ihr Profil

    Sie haben Erfahrungen im Bereich Deployments von Infrastruktur- und Plattformservices sowie dem Betrieb von IT-Lösungen sammeln können und sind offen für neue Themen.

    * Erste Berufserfahrung im Bereich Cloud Betrieb
    * Schlagworte wie ITIL, Monitoring, Backup und Recovery, IaaS, PaaS, SaaS, Netzwerk, Hybrid Cloud, Container, Cloud-native, CI/CD Pipelines, Infrastructure as Code, Terraform, Ansible, so wie Windows & Linux sind Ihnen nicht neu
    * Idealerweise erste Erfahrungen in Multi Cloud Umgebungen (MS-Azure / AWS / Google)
    * Eigenständige Arbeitsweise, Lernbereitschaft sowie Kreativität und Teamfähigkeit
    * Sie verfügen bereits idealerweise über eine oder mehrere der folgenden Zertifizierungen:

    * AWS - SysOps Administrator
    * Microsoft AZ-103
    * Microsoft AZ-400
    * Google - Associate Cloud Engineer

    * Sehr gute Deutsch- und Englischkenntnisse



    Unsere Benefits

    * Spannende Expert Talks und Developer Days
    * Große Veranstaltungen wie die xUT: mehr als 120 Breakout Sessions - randvoll gepackt mit aktuellem Wissen aus allen Technologiebereichen
    * Fachkompetenz, Wissenstransfer, Networking innerhalb der Consultancy-Community
    * Regelmäßige Weiterbildungen und Herstellerzertifizierungen
    * Gesundheitstrainings und lebenslanges Coaching
    * Familienservice inkl. Backup Kindergarten
    * Flexible Arbeitszeiten und Möglichkeit zum Homeoffice
    * Duz-Kultur und Dienstwagen

    Bei Interesse können Sie Ihren CV mit Kontaktdaten gleich hier und direkt hochladen. Wir melden uns direkt bei Ihnen und verhelfen Ihnen bei einem schnellen Prozess.

    Ref: 17/03/2021_1615983090

    AWS Sales Executive - £95k - £165 OTE

    England, London

    • 50000 to 95000 GBP
    • Sales Role
    • Skills: AWS, ML, AZURE, AI, Sales
    • Seniority: Senior

    Description du poste

    AWS Sales Executive - £95k - £165 OTE



    This company is a leader in Artificial Intelligence (AI) and Machine Learning (ML) and specialist in advanced analytics, BI/MI and Data Science. The company have won multiple awards from Amazon, with offices in London and Rotterdam. They are an AWS Premier Partner and are extremely well positioned at the forefront of this fast paced and cutting edge technology space.

    Outline:
    To join an existing Sales team of 5 and work with clients in the Greater London region.

    Essential:
    * Professionalism and credibility in front of customers
    * An ability to cultivate a relationship from introduction through to 'valued customer'
    * Enterprise sales experience with the AWS ecosystem
    * Experience selling Services or Consultancy not just Product or Licence.

    Desirables:
    * Previous experience in Data, Cloud, AI, Software Solutions or similar.
    * A background managing a portfolio of new business and strategic accounts.
    * Account growth role
    * AWS channel management (a complex and nuanced landscape)
    * Relationship building (all levels up to partner / C-Level)
    * Business development & Sales engagement, including direct and indirect sales
    * Working across various sectors (can adapt) but may have a specialist area

    Benefits includes

    * Competitive salary
    * Shares
    * Exposure to bleeding edge technology within AI and ML
    * Greenfield projects
    * Bonus Scheme
    * Family Culture
    * Choice of laptop
    * Pension + Health-care

    *Sponsorship is not available sorry*

    If this role isn't for you but you know somebody that may be interested pass on their details as we offer some fantastic referral schemes.

    Our client is looking to fill this position ASAP, so if your ambitious and feel you have the relevant skills for this role, get fast-tracked by us NOW, send your CV to c.turton1@jeffersonfrank.com, or call 01914060301.

    AWS SysOps Jobs

    Jefferson Frank is an experienced recruiter in Amazon Web Services, and is constantly adding new AWS SysOps jobs to our list of vacancies. Browse our list of open AWS SysOps roles above to find an opportunity for yourself, or if you can’t find one that is particularly appealing, upload your resume to be regularly matched against the newest and most exciting roles we find across the globe.

    Amazon Web Services is emerging as one of the more popular cloud computing services, and so the demand for system administrators is understandably great. We are constantly finding out about new AWS SysOps vacancies due to our established relationships with some of the sector’s biggest and most reputable employers. Apply for a job today to speak to one of our attentive recruiters, who’ll endeavour to connect you with your perfect role.