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For CDI & Freelance In Hungary

    Ref: fh500_1641391279

    EDI Consultant/Support specialist

    Hungary, Pest

    • Negotiable
    • Technician Role
    • Skills: edifact, edi, electronic data interchange, sql, support
    • Seniority: Mid-level

    Description du poste

    EDI Consultant/Support specialist



    Location: Biatorbágy (can be done remotely)



    Your new company:

    They are active in 27 countries and organised into four regions: North America, Continental Europe, UK & Ireland and Rest of the World. They are a focused and successful international distribution and outsourcing group with operations across the Americas, Europe and Australia.

    Your new role:

    As an EDI Consultant/Support specialist you will be supporting EDI and Supplier Portal implementations of international companies in the group, based on a single platform.



    You will be a member of Ecommerce team and act as a specialist in your field and will answer questions from your international colleagues.



    You are well aware of the digital developments and proactively think about the further improvements for the business.



    You are a strong communicator and take pleasure in advising your internal clients.



    What you'll need to succeed:

    The successful EDI Consultant/Support specialist will have a solid background in digital communications with proven experience in a similar role and the ability to build strong relationships with internal / external clients.



    You speak Hungarian and English fluently (other European languages are a strong plus) and you have strong communicative and analytic skills, service minded mentality and you are used to work in a result driven environment.



    More than basic knowledge of Edifact, XML standards Data models and communication protocols is necessary, as is a basic understanding of business processes.

    You will be involved in the E-Commerce strategy of the company and you are able to look at things from a broader perspective.



    Next to that, you like to be a sparring partner and business partner for your internal international colleagues and our EDI service provider.





    If it sounds interesting and you feel you are the right candidate please get in touch with me a.zawadzka@nigelfrank.com

    Ref: wbsh376nnn_1641372879

    Webshop Support Specialist

    Hungary, Székesfehérvár

    • Negotiable
    • Technician Role
    • Skills: webshop, ecommerce, web-shop specialist, EDI
    • Seniority: Mid-level

    Description du poste

    Webshop Support Specialist



    Location: Biatorbágy

    For one of our clients and international company with the global presence we are looking for a webshob specialist who will join the team in Hungary

    Your role:

    Within this position you will provide close Support to our business users within Continental Europe. Ensuring that all Incidents and Requests are processed timely and accurately. The Ecommerce Support Specialist will form a partnership with their respective Business Organisation to ensure they are being support in all Ecommerce requests and together are able to drive Market Growth.

    You are responsible for the processing of all Incidents and Request for Change via our IT Support Ticketing System relating to them, while keeping a detailed and accurate record of all Incidents for the respective companies.

    You will collaborate closely with the external implementation partner and internal IT departments; proactively following up on Incident status by priority order and make sure to meet the agreed SLA's.

    You also collaborate with different internal departments to meet customer needs. In this role, you will evaluation, challenge and innovate current processes and procedures; seek new and innovative ways to improve the service we offer to our business users.

    What will be expected:

    * Good understanding of webshop/ e-commerce solutions
    * Experience on similar position
    * Fluency in written and spoken English, additional language skills would be beneficial
    * Have an excellent level of administrative and organizational skills
    * Strong attention to detail with a proactive and forward-thinking approach
    * Must be a strong team player with the ability to build and maintain key relationships

    What is offered:

    * A long term opportunity in a stable environment
    * Opportunities for internal promotions
    * Attractive salary package



    If it sounds interesting please send your CV to Anna a.zawadzka@frankgroup.com or call 004822 3975127