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Job Description

A Technical Product Manager will successfully manage, advance, and deliver assigned AI and Digital solutions to meet the companies business objectives and be based in the the AI and Innovation group will be based in Chicago, IL

Role & Responsibilities

* Develop strategy and architecture for different AI and Digital Platforms
* Manage full product life cycle of AI and Digital solutions
* Responsible for technology brinkmanship, manage and improve current products, and determine appropriate areas of expansion
* Communicate actions and activities with business partners and own your own product line up

Skills & Qualifications

* 5+ years experience in software development, life cycle management, and project management
* 2+ years experience in Artificial Intelligence and Digital Solutions
* Understanding of agile development life cycle

Benefits

* Fantastic Medical Benefits
* Great work life balance
* Opportunities for growth, management, and personal ownership

Senior Manager - Edinburgh

Salary up to £125k Base DOE

A market-leading Data Management, Analytics & BI consultancy with offices across the UK, working with some of the biggest names in the Financial Services industry.

As they continue to build and strengthen, a number of exciting opportunities have arisen to join their consultancy team. They are looking for dynamic individuals, with proven experience and strong technical skills to join their teams in their Edinburgh office.

Essential Requirements:

* Experience in multiple areas - Data Management, Data Warehousing, Data Integration, Data Quality, Data Migration, Business Intelligence, Analytics, Project Delivery across advisory and technical delivery projects.
* Prior experience of one or multiple core Data & BI Solution: SAS, SQL, Teradata, PowerBI, QlikView/QlikSense/QlikCore, Microsoft Stack (SSIS,SSAS,SSRS) and others.
* Project Management skills - Experience of delivering projects across the lifecycle from end to end.
* Senior stakeholder management and interpersonal skills with business/technical focused stakeholders.
* Experience of and capability to discuss client needs for both project delivery and proposal work - translating these into solutions and executing the project.
* Demonstrated ability or experience of building and maintaining client relationships.
* Experience of internal people development.
* Experience of leading people and teams on projects.
* Demonstrated experience of building internal capability and leading propositions and taking new ideas to market.
* Flexibility to travel to and work on client sites within the UK and occasionally Europe.
* Minimum 6 years' experience in consulting.

Key skills:

* A high level of drive with the ability to work to tight deadlines.
* Experience of providing insightful solutions throughout the business.
* The ability to participate effectively in meetings with senior stakeholders.
* A track record of accurate output and responsibility for elements of project delivery.
* The ability to work as part of an integrated team or on an individual basis.
* Awareness of industry standards, regulations and developments.
* If you are currently working in a Data centric role where customer success is at the heart of all you do, I'd love to hear from you. Please get in touch to have a confidential chat.

To hear more or to apply call 0191 814 7785 or contact o.king@jeffersonfrank.com

CISO Cryptography Manager - Edinburgh

Salary up to £57k + Generous Benefits Package

Have a passion about cryptography and credential management?

This role will help lead the CISO Cryptography and Credentials Team to drive establishment and maintenance of Cryptography infrastructure that aligns to industry standards, NIST, key laws and regulations and covers the key risks which can impace strategic objectives

The Cryptography Manager will also influence the embedding of a proactive controls culture to drive continuous improvement and compliance to strive for a reduction in risk and will own all aspects of Cryptography and credential management strategy, policy, controls, services, metrics and compliance.

Skills and experience:

* Experience in supporting cryptography within the Financial Services industry (3 -5 years minimum)
* Experience interacting with cloud environments such as AWS and Azure and some software development experience in C, C++ and ideally Python
* Extensive knowledge of cryptographic primitives and protocols, specifically their implementation, integration and testing
* Strong experience working with cryptographic technologies, such as Hardware Security Modules (HSMs) and Key Management Systems (KMS)
* Experience in managing Key Ceremonies and attention to detail when documenting minutes
* Exhibit extensive experience of digital certificate life cycle management
* Support public key infrastructure (PKI) (DigiCert) including certificate issuance and automated renewals (where possible).

Desirable skills:

It takes more than just skills and experience. So, they want the Cryptography Manager to:

* Have knowledge of Cyber, Information Security and Technology controls
* NIST standards processes experience
* Knowledge of Risk and Control Framework
* Maintain an inventory of all Keys and Certificates
* Have knowledge of Linux in a secure environment
* Demonstrated proactive thought leadership, in developing & implementing strategies for future organisational growth & sustained performance.

*Apply above or for more info call 0191 814 7785 or email o.king@jeffersonfrank.com*

Data Manager - Edinburgh

Up to £70k DOE



As Manager with our Data Engineering group, you will be responsible for leading our Data Engineering and Data Analysts. You will architect, design, estimate, developing and deploy cutting edge software products and services that leverage large scale data ingestion, processing, storage and querying, in-stream & batch analytics for Cloud and on-prem environments.

Your role will be focused on delivering high quality solutions while driving design discussions across Data Engineering topics (ingestion, consumption, storage, computation, data models, performance, DevOps, Test automation & Security).

As a hands-on technologist you will be excited to join super talented and supportive community of Data Engineers who are passionate about building the best possible solutions and endorse a culture of life-long learning and collaboration.



What You'll Bring

* Extensive experience with Data related technologies, to include knowledge of Big Data Architecture Patterns and Cloud services ideally AWS but Azure / GCP will considered.
* Experience delivering end to end Big Data solutions on premise and/or on Cloud
* Knowledge of the pros and cons of various database technologies like Relational, NoSQL, MPP, Columnar databases
* Expertise in one or more NoSQL database (Mongo DB, Cassandra, HBase, DynamoDB, Big Table etc.)
* Experience of one or more big data ingestion tools (Sqoop, Flume, NiFI etc.), distributed messaging and ingestion frameworks (Kafka, Pulsar, Pub/Sub etc.)
* Expertise in the Hadoop eco-system with one or more distribution-like Cloudera and cloud specific distributions
* Expertise with at least one distributed data processing framework e.g. Spark (Core, Streaming, SQL), Storm, Flink etc.
* Experience building DevOps pipelines for data solutions, including automated testing

You'll Also Likely Have Some Of The Following

* Knowledge of containerization, orchestration and Kubernetes engine
* An understanding of how to setup Big data cluster security (Authorization/ Authentication, Security for data at rest, data in transit)
* A basic understanding of how to manage and setup Monitoring and alerting for Big data clusters
* A certification in one or more cloud platforms or big data technologies
* Any active participation in the Data Engineering thought community (e.g. blogs, key note sessions, POV/POC, hackathon)

To apply or more info contact o.king@jeffersonfrank.com or call 0191 814 7785.

Operations Manager - Up to £70k DOE

Edinburgh (3 days remote post covid)

As part of ongoing growth, my client is seeking a Technical Operations Manager (or Head of Technical Operations for a suitable experienced candidate). This is a key role in their leadership team, and is responsible for the effective, proactive and smooth running of the Services delivered to customers 24x7. This is a hands on role, leading a strong team of AWS engineers.

AWS skills are a must, and experience working in a managed service environment, with a strong commitment and experience of service process, leading class customer experience, and driven by customer KPI's.

* Maintaining our industry leading NPS score
* Maintaining a culture of Customer First
* Ensuring that our Managed Services and our response, exceed our customers expectations
* Responsible for our 24x7x365 service delivery
* Maintaining a competitive edge in the quality and innovation of the services we deliver
* Ensure we are a trusted and valued partner to our customers, lead a proactive engagement with our customers, and we use our expertise to enable our customers to be Always Ahead in their market
* Managed Service
* Ensuring the smooth and effective onboarding of our customers
* Responsible for our support and ticketing platform
* Defining and reporting on our Service Metrics to the management team
* Responsible for the consistent, and effective deployment of our service management processes and platforms: service monitoring, alerting & escalation, patching, performance monitoring, incident management, change control
* Applying continual service improvement practices into the business
* Managing our incident response procedures
* Ensuring the end to end delivery of the structure proactive Managed Services to our customers
* Constantly identifying opportunities to be proactive in support of our customer platforms
* Ensuring we deliver effective & structured Service Reviews to our customers
* TechnologyRoadmap & Systems
* Responsible for our corporate CRM platforms and customer systems
* Bringing best practice into all our approaches to technology & systems
* Leading within the company on developing and define our approach, delivering best practice, as well as constantly improving our delivery platforms:
* CRM, service desk structure, support & ticketing, alerting, monitoring, CRM, document management & knowledgebase
* Drive adoption of new approaches, tools, platforms, processes and automation this improve on the way we work
* Reporting
* Embedding a service culture, driven by KPI's, SLA's, targets and quality of service measures
* Reporting regularly to the management team and Board on all the key Service Desk & Managed Service Metrics
* Ensuring that we have fully documented procedures and processes
* Setting targets and service standards for the team and business

To apply for this role, please send an up to date CV to o.king@jeffersonfrank.com or call for a confidential chat on 0191 814 7785

Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally

As part of ongoing growth, my client is seeking a Technical Operations Manager (or Head of Technical Operations for a suitable experienced candidate). This is a key role in their leadership team, and is responsible for the effective, proactive and smooth running of the Services delivered to customers 24x7. This is a hands on role, leading a strong team of AWS engineers.

AWS skills are a must, and experience working in a managed service environment, with a strong commitment and experience of service process, leading class customer experience, and driven by customer KPI's.

* Customer Service

* Responsible for the overall customer experience
* Maintaining our industry leading NPS score
* Maintaining a culture of Customer First
* Ensuring that our Managed Services and our response, exceed our customers expectations
* Responsible for our 24x7x365 service delivery
* Maintaining a competitive edge in the quality and innovation of the services we deliver
* Ensure we are a trusted and valued partner to our customers, lead a proactive engagement with our customers, and we use our expertise to enable our customers to be Always Ahead in their market

* Managed Service

* Ensuring the smooth and effective onboarding of our customers
* Responsible for our support and ticketing platform
* Defining and reporting on our Service Metrics to the management team
* Responsible for the consistent, and effective deployment of our service management processes and platforms: service monitoring, alerting & escalation, patching, performance monitoring, incident management, change control
* Applying continual service improvement practices into the business
* Managing our incident response procedures
* Ensuring the end to end delivery of the structure proactive Managed Services to our customers
* Constantly identifying opportunities to be proactive in support of our customer platforms
* Ensuring we deliver effective & structured Service Reviews to our customers

* TechnologyRoadmap & Systems

* Responsible for our corporate CRM platforms and customer systems
* Bringing best practice into all our approaches to technology & systems
* Leading within the company on developing and define our approach, delivering best practice, as well as constantly improving our delivery platforms:

* CRM, service desk structure, support & ticketing, alerting, monitoring, CRM, document management & knowledgebase

* Drive adoption of new approaches, tools, platforms, processes and automation this improve on the way we work

* Reporting

* Embedding a service culture, driven by KPI's, SLA's, targets and quality of service measures
* Reporting regularly to the management team and Board on all the key Service Desk & Managed Service Metrics
* Ensuring that we have fully documented procedures and processes
* Setting targets and service standards for the team and business

"To apply for this role, please send an up to date CV to m.allan@jeffersonfrank.com or call 0191 338 7547 for a confidential chat.

LinkedIn = https://www.linkedin.com/in/mhairi-allan-5674b8122/

Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally

CISO Project Manager - London

Salary up to £68k + Generous Benefits package (including Car Allowance, 10% Bonus)



The CIO Team takes care of all the Information Technology aspects of the Bank, covering the whole range of areas within IT, from Infrastructure & Architecture to Digital Transformation & Innovation.



This role will support the CISO Office team to help improve security positioning and mitigate risk, whilst ensuring security parameters remain at the appropriate levels to protect the client, its customers and comply with regulatory requirements. You will also lead in project management for all new and existing programmes across the business.

Essential Skills:

* Proven stakeholder management experience with the ability to build and maintain effective working relationships
* Strong project management experience together with good organisation and delegation skills
* Strong team player with a flexible and collaborative approach
* Strong analytical and problem-solving skills with the ability to influence and manage conflict
* Excellent communication, interpersonal and presentation skills
* Disciplined work ethic with the ability to work to tight deadlines whilst maintaining a high level of accuracy and attention to detail.

Desirable Skills:

* Drive the effective project delivery of the CISO function.
* Lead the delivery of cyber portfolio by managing budget, people and collaboration with teams in other parts of the organisation.
* Create and maintain detailed project plans for each security workstream ensuring progress is tracked.
* Identify, manage and escalate dependencies across Cyber Security workstreams and ensure all key stakeholders are kept involved and up-to-date.
* Support the delivery of projects to mature organisations cyber capabilities by implementing people, process or technological improvements.
* Generate Cyber related Board, Regulatory, Operational reporting, KPIs and SLAs.

To apply or for more information contact o.king@jeffersonfrank.com or call 0191 814 7785.

Senior Manager - London

Salary up to £120k Base DOE

A market-leading Data Management, Analytics & BI consultancy with offices across the UK, working with some of the biggest names in the Financial Services industry.

As they continue to build and strengthen, a number of exciting opportunities have arisen to join their consultancy team. They are looking for dynamic individuals, with proven experience and strong technical skills to join their teams in their Edinburgh office.

Essential Requirements:

* Experience in multiple areas - Data Management, Data Warehousing, Data Integration, Data Quality, Data Migration, Business Intelligence, Analytics, Project Delivery across advisory and technical delivery projects.
* Prior experience of one or multiple core Data & BI Solution: SAS, SQL, Teradata, PowerBI, QlikView/QlikSense/QlikCore, Microsoft Stack (SSIS,SSAS,SSRS) and others.
* Project Management skills - Experience of delivering projects across the lifecycle from end to end.
* Senior stakeholder management and interpersonal skills with business/technical focused stakeholders.
* Experience of and capability to discuss client needs for both project delivery and proposal work - translating these into solutions and executing the project.
* Demonstrated ability or experience of building and maintaining client relationships.
* Experience of internal people development.
* Experience of leading people and teams on projects.
* Demonstrated experience of building internal capability and leading propositions and taking new ideas to market.
* Flexibility to travel to and work on client sites within the UK and occasionally Europe.
* Minimum 6 years' experience in consulting.

Key skills:

* A high level of drive with the ability to work to tight deadlines.
* Experience of providing insightful solutions throughout the business.
* The ability to participate effectively in meetings with senior stakeholders.
* A track record of accurate output and responsibility for elements of project delivery.
* The ability to work as part of an integrated team or on an individual basis.
* Awareness of industry standards, regulations and developments.
* If you are currently working in a Data centric role where customer success is at the heart of all you do, I'd love to hear from you. Please get in touch to have a confidential chat.

To hear more or to apply call 0191 814 7785 or contact o.king@jeffersonfrank.com

An urgent hire for a Service Delivery Manager with technical knowledge to join a leading cloud services provider to the public sector. The advanced AWS Consulting Partner is recognised by their excellent work within AWS and the NHS.

They're looking for a Service Delivery Manager, ideally from a consulting or managed service providers background. Exposure to AWS is a huge bonus but not essential - you can pick it up on the job.

Role & Responsibilities

* Build and maintain strong relationships with clients, as well as internally.
* Proactively engage with current customers in order to ensure high quality of service and customer satisfaction.
* Ensure that calls are resolved within SLAs. Proactively monitor, and report on, our service quality and SLA compliance.
* Handle customer issues, concerns, or escalations quickly and professionally. Take ownership for the co-ordination of solution development to address any service delivery issues.

Skills & Qualifications

* 3+ years of experience in a Service Management role in an IT/MSP organisation
* ITIL accreditation.
* Ensure that everyone follows the established processes and procedures. Make sure that each customer gets the same great experience.
* Excellent communication skills.

Benefits

* 33 days' holidays
* Medicash
* Flexible Working
* Life assurance

Interviews take place on Thursday (22nd April) and Friday (23rd April), if you're interested please send a copy of your CV to c.davies1@jeffersonfrank.com

Technical Programme Manager

Python, AWS | Technology Start-Up - Medical/Healthcare Industry | (UK - Remote)

Our Client are a London based Medi-tech company who work closely with leading health care providers across the Globe, creating software products to make a genuine difference when it comes to providing patients with greater access to medical treatment by leveraging the Clinical research and health data available in combination with cutting-edge technology.

They are currently hiring for a programme manager from a technical background to spearhead the technical development teams here in the UK and Europe, to join their leadership team and be a part of the continued success in this "tech for good" movement.

Role

* Manage the entire Delivery programme
* Liaise between technical teams spread across the UK and EU in a management capacity
* Create Documentation and reports for the senior leadership team to help with better decision making
* Utilise your technical background to help the development teams with the choice of technologies implemented.
* Debate with the CTO in regards to technical approaches to review and optimise process, product and tool changes for development.
* Coordinate with compliance teams
* Learn on the job - supported in your career growth by being given exposure to ongoing training and learning environments to improve your skill set
* Manage licenses
* Project management
* Oversight of Platform infrastructure, Security and release management.

Technical background

* AWS Cloud exposure
* Understanding of Python

Benefits

* Salary open to negotiation dependent on experience
* Impressive bonus and share options available
* Generous holiday allowance
* Remote working (choice of hybrid or office work also available dependent on personal preferences)
* Top of the range equipment to help you perform your job as effectively as possible
* Social working environment and a chance to grow within your career



For more information, please contact ALEX from Jefferson Frank to discuss the job role and benefits in more detail.

a.todd1@jeffersonfrank.com | 0203 869 0889