Recherche actuelle

Für ein innovatives Unternehmen, dass zu den führenden Anbietern im IT-Security Sektor zählt, wird Verstärkung für die Position als Senior Customer Service Manager gesucht.

Werde Sicherheitsexperte in den Bereichen threats, security products, und customer domain.

Voraussetzung:

* Hochschulabschluss oder gleichwertige Kombination aus Ausbildung und Erfahrungen in der Infomationstechnologie.
* Mindestens 5 Jahre Presales- oder Beratungserfahrungen im Großkundenumfeld.
* Deutsch in Wort und Schrift

Deine Erfahrungen:

* Verständnis und Erfahrung in einer Hybrid-Cloud-Umgebung

* Eine Expertise in den wichtigsten Bereichen der IT-Sicherheit

* Die Fähigkeit, die System- und Netzwerkumgebungen von Support-Kunden zu verstehen und zu betreiben

* Verständnis von DevOps-Prozessen

* Kenntnisse der Produkt-API und Fähigkeit, Skripte in den Hauptsprachen zu verstehen (PowerShell, Python oder ähnliches)



Deine Aufgabe:

* Du handelst kundenorientiert und verfügst über eine Beratungsmentalität.
* Regelmäßige Besuche beim Kunden nimmst Du mit Freude wahr.
* Deine Präsentationen sind kommunikationsstark.
* Du baust eine Beziehung zum Managementteam des technischen Supports auf und stellen Sie eine enge Zusammenarbeit mit den Geschäftsbereichen und anderen Funktionen innerhalb von des Unternehmens sicher.



Interesse geweckt?



Dann freu Dich auf eine offene Unternehmenskultur, mit viel Raum zur Selbstverwirklichung / remote/ und einem Jahresgehalt zwischen 90.000 EUR und 110.000 EUR.

Starte durch als der/die etwas andere Senior Customer Service Manager/in.



Ich freue mich auf Deine Bewerbung.



Beste Grüße

Doreen Heise

Impressum - https://www.frankgroup.com/de/impressum/

E-Commerce Technician

Hybrid with an office of your choice (Dublin, Cork, Lisburn)

The ideal candidate will have experience of managing a large portfolio of products with Magento (Adobe Commerce Cloud Platform) experience.



The role requires a candidate who will:

As the Technology eCommerce Technician, you will have technical aptitude with previous experience in a Technology eCommerce position, focused on continuous improvement/continuous development (CI/CD) and life cycle support (data migration/cleansing/quality assurance/testing).



Key Accountabilities:

* Actively lead on call support, acting as the primary point of escalation and resolution for the eCommerce Technology environments.
* Provide 2nd level technical support for the internal 1st level eCommerce support team and troubleshoot customer issues and escalate to third party technical support.
* Act as the Technology point of contact.
* Engage stakeholders across multiple business functions to provide technical expertise and advice.

Requirements:

* 2-years minimum experience working with eCommerce systems (B2B digital / Online / Web Based)
* Adobe Commerce Cloud (Magento) system management experience highly desirable.
* Experience with Google Analytics or other tools for measuring site usage and effectiveness.
* Experience using proactive monitoring tools (preference given to New Relic & Datadog)
* Experience working in a fast-moving environment, which adopts a continuous improvement/continuous development (CI/CD) approach.

E-Commerce Technician Dublin - 40,000 Euros!

My Client based predominantly in Dublin is looking for an E-Commerce Technician which would be Hybrid with an office of your choice (Dublin, Cork, Lisburn).

The ideal candidate will have experience of managing a large portfolio of products with Magento (Adobe Commerce Cloud Platform) experience.

Requirements:

* Experience with Google Analytics or other tools for measuring site usage and effectiveness.
* Experience using proactive monitoring tools (preference given to New Relic & Datadog)
* Experience working in a fast-moving environment, which adopts a continuous improvement/continuous development (CI/CD) approach.
* 2-years minimum experience working with eCommerce systems (B2B digital / Online / Web Based)
* Adobe Commerce Cloud (Magento) system management experience highly desirable.

The role requires a candidate who will:

As the Technology eCommerce Technician, you will have technical aptitude with previous experience in a Technology eCommerce position, focused on continuous improvement/continuous development (CI/CD) and life cycle support (data migration/cleansing/quality assurance/testing).

Key Accountabilities:

* Actively lead on call support, acting as the primary point of escalation and resolution for the eCommerce Technology environments.
* Provide 2nd level technical support for the internal 1stlevel eCommerce support team and troubleshoot customer issues and escalate to third party technical support.
* Act as the Technology point of contact.
* Engage stakeholders across multiple business functions to provide technical expertise and advice.

Frank Recruitment Group is an equal opportunities employer that values a diverse workforce and the contribution each individual makes. We are committed to promoting equality and diversity and creating an inclusive environment for all.

If this role sounds like something you would be interested in or if you have any more information do not hesitate to contact me at m.allan@jeffersonfrank.com or 0191 338 7547.

https://www.linkedin.com/in/mhairi-allan-5674b8122/

E-Commerce Technician

Hybrid with an office of your choice (Dublin, Cork, Lisburn)

The ideal candidate will have experience of managing a large portfolio of products with Magento (Adobe Commerce Cloud Platform) experience.



The role requires a candidate who will:

As the Technology eCommerce Technician, you will have technical aptitude with previous experience in a Technology eCommerce position, focused on continuous improvement/continuous development (CI/CD) and life cycle support (data migration/cleansing/quality assurance/testing).



Key Accountabilities:

* Actively lead on call support, acting as the primary point of escalation and resolution for the eCommerce Technology environments.
* Provide 2nd level technical support for the internal 1st level eCommerce support team and troubleshoot customer issues and escalate to third party technical support.
* Act as the Technology point of contact.
* Engage stakeholders across multiple business functions to provide technical expertise and advice.

Requirements:

* 2-years minimum experience working with eCommerce systems (B2B digital / Online / Web Based)
* Adobe Commerce Cloud (Magento) system management experience highly desirable.
* Experience with Google Analytics or other tools for measuring site usage and effectiveness.
* Experience using proactive monitoring tools (preference given to New Relic & Datadog)
* Experience working in a fast-moving environment, which adopts a continuous improvement/continuous development (CI/CD) approach.

E-Commerce Technician

Hybrid with an office of your choice (Dublin, Cork, Lisburn)

The ideal candidate will have experience of managing a large portfolio of products with Magento (Adobe Commerce Cloud Platform) experience.



The role requires a candidate who will:

As the Technology eCommerce Technician, you will have technical aptitude with previous experience in a Technology eCommerce position, focused on continuous improvement/continuous development (CI/CD) and life cycle support (data migration/cleansing/quality assurance/testing).



Key Accountabilities:

* Actively lead on call support, acting as the primary point of escalation and resolution for the eCommerce Technology environments.
* Provide 2nd level technical support for the internal 1st level eCommerce support team and troubleshoot customer issues and escalate to third party technical support.
* Act as the Technology point of contact.
* Engage stakeholders across multiple business functions to provide technical expertise and advice.

Requirements:

* 2-years minimum experience working with eCommerce systems (B2B digital / Online / Web Based)
* Adobe Commerce Cloud (Magento) system management experience highly desirable.
* Experience with Google Analytics or other tools for measuring site usage and effectiveness.
* Experience using proactive monitoring tools (preference given to New Relic & Datadog)
* Experience working in a fast-moving environment, which adopts a continuous improvement/continuous development (CI/CD) approach.

Jefferson Frank are supporting a rapidly growing global management consulting firm that specializes in Data Analytics. They have practices across Business Analytics, Data Management, Advanced and Predictive Analytics and Business Insights. They partner with leading technology companies to drive innovative solutions that enable some of the world's largest companies to improve decision making processes and performance based on data.

They are currently looking for a skilled Matillion Data Engineer to join their Data practice based out of either their Milton Keynes or London office.

If you have 3+ years of experience in building solutions from the ground up and would like to take your career to the next level within a rapidly growing and dynamic organization, apply now.



jefferson Frank are looking for individuals who are eager to make a difference in delivering innovative solutions using new cloud technologies. We need a candidate that is able to use their expertise and knowledge to build new solutions from the ground up as well as improving on existing solutions to bring them to a higher maturity level. As a data engineer you will be encouraged to offer your expert opinion and will also be mentored by senior consultants to move forward in your professional career.

We are looking for people who:

* Have 2+ years experience in AWS, for example Cloud Formation, RDS Redshift, RDS Aurora , S3, Dynamo DB, Lambda, Glue
* Have 18+ months experience with Matillion
* Have 2+ years experience in coding and script languages such as SQL, Python & JavaScript
* Like to be involved with designing solution architecture
* Like to combine innovation with simple and lean solutions.
* Have an Agile way of working
* Are ready to develop on a broad range of skills, but also willing to specialise in certain technical area's
* Are ready eady to take on responsibility
* Are full of ambition and energy and want to contribute to the transformation of our clients
* Recognize that working together well makes you and your team more powerful
* Have good communication and presentation skills

What do we offer?

* Full-time employment in an exciting and growing high-tech industry with a competitive salary
* A professional career with opportunities for personal and professional growth and rapid career advancement based on meritocracy
* A creative and innovative work environment with Smart working options (flexible working hours, a good mix of on-site and remote)



This is an equal opportunity employer and is committed to a diverse and inclusive workforce.