Recherche actuelle

Senior Business Process Analyst/Lead, Hybrid, East London, £65,000-£70,000

Role Overview: We are excited to announce a newly created role for a Business Process Lead to join our team. This position is integral to our scaled agile framework, focusing on consolidating and optimizing software engineering processes across 10-11 teams.

Key Responsibilities:

* Process Consolidation: Baseline all software engineering processes through workshops and engagements with scrum masters.
* Workshop Management: Experience in running and driving workshops, documenting processes, and storing data effectively.
* Process Optimization: Develop processes to enhance collaboration and developer productivity, using best practices and feedback.
* Community of Practice: Establish and lead a community of practice, guiding team members, and setting KPIs to measure progress.
* Documentation: Create training materials, design surveys, document maturity processes, and gather feedback to improve practices.
* Technical Understanding: Proficient in UML, flow diagrams, e-commerce, CRM, microservices, and digital payments.

Start Date: Immediate or as soon as possible

Essential Qualifications:

* Background in Agile software development, preferably in a technology-driven organization.
* Experience in business processes, software development
* Proposing new processes, and success factors to define a new process
* Strong people skills with the ability to impact and influence indirectly.
* Proven track record of improving engineering team processes and productivity.
* Familiarity with documenting processes, drawing process diagrams, and optimizing workflows.

Interview Process:

1 Technical Interview: Walk through a scenario to draw and tackle a process problem statement.
2 Conversational Interview: Face-to-face discussion in the London office.

Please share your latest CV and call on 0191 338 7568.

Business Process Engineering Lead, London, Hybrid, £65,000-£70,000

Role Purpose:

We are entering an exciting phase of digital transformation, with a strategic focus on optimizing people and processes to build a sustainable team capable of running and operating digital platforms efficiently. In this pivotal role, you will play a crucial part in shaping and driving this evolving landscape.

As the Process Engineering Lead, you will work closely with cross-functional teams to orchestrate and facilitate the development and continuous improvement of processes. Your expertise will be instrumental in streamlining workflows, enhancing collaboration, and fostering a culture of process excellence. Through your leadership, you will bridge the gap between technical and non-technical stakeholders, enabling a sustainable operating model for data and digital platforms and accelerating our digital transformation journey.

Responsibilities:

* Baseline and comprehensively document the software development processes across digital and data platform teams, establishing a solid foundation for process optimisation.
* Plan, facilitate, and manage workshops with engineering teams to identify process improvement opportunities and drive collaborative solutions.
* Collaborate closely with engineering teams, managers, and architects to establish baselines and implement effective methodologies for measuring and improving developer productivity.
* Develop and implement a robust framework for continuous process improvement, enabling platforms to deliver faster and more efficiently.
* Work closely with engineering managers and teams to define and implement process-level KPIs and reporting mechanisms, facilitating progress tracking and data-driven decision-making.
* Design and deliver comprehensive training programs to upskill teams on newly defined processes, ensuring seamless adoption and integration.
* Spearhead research and development initiatives to explore innovative approaches to process documentation, measurement, and improvement, fostering a culture of documentation and enhancing engineer productivity.
* Document best practices, create checklists, and establish team principles that promote an inner-source culture philosophy, encouraging collaboration, knowledge sharing, and continuous improvement.

Skills & Experience:

* Proven track record in business analysis, organising workshops, data analysis, and process engineering within technical environments.
* Proficiency in BPML, UML, Flow Diagrams, and tools like Confluence, PowerPoint, Lucidchart, and Visio.
* Experience in designing and implementing surveys for process efficiency and productivity measurement.
* Strong knowledge of e-commerce, microservices, CRM, and data lake architectures.
* Excellent problem-solving and documentation skills, with the ability to break down complex issues and present them clearly.
* Proven ability to collaborate effectively with cross-functional teams, including technical and non-technical stakeholders.
* Experience working in agile environments and familiarity with Lean methodologies and SAFe (Scaled Agile) frameworks.
* Outstanding communication and storytelling abilities, with the ability to adapt to diverse contexts and audiences.

Behavioural Fit:

* Technical mindset with a keen eye for detail, ensuring thorough analysis and accurate documentation of processes.
* Driven, self-motivated, and results-oriented, with a proactive approach to identifying and implementing process improvements.
* Confident and assertive, with the ability to challenge existing practices constructively when necessary.
* Structured and organised, with strong planning and prioritisation capabilities to manage multiple projects effectively.
* Excellent collaborative skills, with the ability to work seamlessly in cross-functional and multicultural teams with minimal supervision.
* Adept at multitasking, with the capability to plan, organize, and prioritize multiple projects concurrently.
* Hands-on mentality, with a willingness to take an active role in process implementation and training.

Role Key Performance Indicators:

* Quality and consistency of documented processes, procedures, and checklists, ensuring clarity, accuracy, and adherence to best practices.
* Demonstrated ability to measure and drive continuous improvement in developer productivity through data-driven analysis and process optimization initiatives.
* Establishment and promotion of an inner-source culture, encouraging collaboration, knowledge sharing, and continuous improvement across teams.
* Adoption rate and feedback from engineering teams on newly implemented processes and training programs.

We are looking for a Data Engineer with experience in Azure to join the team in Oslo!

You will be working to build a data platform on Azure that is secure, scalable, and meets the needs of a growing business

Your primary focus will be on building and maintaining data pipelines, contributing towards datawarehouse development, ensuring that data is ingested, processed, stored, and analysed effectively

We hope that you can contribute to the wider engineering environment internally through knowledge-sharing, mentoring junior colleagues, and bringing ideas to discussions

Some of the technologies you will work with include: Azure Databricks, Data Factory, Logic Apps, SQL, Power BI

Some of the skills and experiences we are looking for include:

* A higher education in an IT or Engineering related subject
* Professional experience within data engineering, you should be competent with ETL processes and tools, and have worked with Microsoft Azure
* Proficiency in SQL, and strong Python experience is beneficial
* You should have some experience with data visualisation and Power BI, and be familiar with the requirements of data analysts and scientists
* Relevant certifications are beneficial

What's in it for you?

We offer a competitive salary package based on your skills, experience, and contribution to the team. In addition, there is a company-wide bonus scheme based on collective performance and success

We offer enhanced pension and insurances along with access to wellness programs and resources, including gym memberships, mental health support, and wellness challenges

Work life balance is valued and we offer flexible working hours to suit your lifestyle, and a hybrid home/office arrangement

We're committed to helping you grow both personally and professionally. You can benefit from our ongoing internal training programs & workshops, as well as have access to external courses & certifications to enhance your skills

We offer opportunities for career advancement and promotion based on performance, skills, and leadership potential

Join in on company-sponsored events, team outings, and social activities to build relationships, celebrate successes, and keep a sense of community among colleagues

We are committed to creating an inclusive and diverse workplace where all employees feel valued, respected, and empowered to bring their authentic selves to work. We have a mixture of junior and senior team members from a range of backgrounds, we feel this enriches our company culture and allows us to make the most of innovative ideas!

For any questions, contact Lucy on l.whiting@frankgroup.com