Ihre aktuelle Jobsuche

Desktop Technician

* Contract
* Glasgow, Scotland - Hybrid model
* Start date 09/01/22
* 3 months
* £390 a day

The main objectives of the role are:

* lead on projects to deliver high quality solutions to our clients.
* produce designs and lead project team to implement changes that achieve a high level of client satisfaction
* ensure support documentation is produced to reflect any solutions delivered

Your Responsibilities:

* Create, Test and Maintain Device Builds
* Create, Test and Deploy Application Deployments
* Create, Test and Implement Group Policies
* Apply ITIL best practices, adopting or adapting where necessary

Desktop Technician

We have a great opportunity for someone who's an experienced technician and likes a hands on approach. Your main objectives of the role are to act as lead on projects to deliver high quality solutions to our clients.

The client is looking for someone to work full time on site in their Glasgow office.

We're looking for someone that:

* Can create, test, maintain device builds from design provided by DLM TA.
* Can create, test and deploy application deployments in SCCM.
* Can maintain BC (or higher) security clearance.
* Can apply ITIL best practices, adopting or adapting these best practices to as appropriate.

Benefits

* £390 a day inside IR35
* Work in a dynamic and challenging environment with a pedigree of Server Management excellence.


This is a highly respected client in the technology world who are looking to fill the role quickly and have already had many applications for this specific role so if you are interested give me a call on 02031484670 or drop me an email on j.lewis1@jeffersonfrank.com



JFI Specialising in AWS

Desktop Technician

3 Month Contract

Inside IR35

Glasgow Offices

Daily rate: £390



Job Description:

* Create, Test, Maintain Device Builds (Layered, VDI, Mobile Device) from design provided by DLM TA.
* Create, Test and Deploy Application Deployments in SCCM.
* Create, Test and Implement Group Policies from design provided by DLM TA.
* Maintain BC (or higher) security clearance.
* Keep abreast of emerging technologies that are relative to the Desktop and DLM arena, actively seeking out training and where applicable, appropriate accreditation.
* Adhere to due process and procedure in line with the corporate Quality Management System.
* Apply ITIL best practices, adopting or adapting these best practices to as appropriate.
* Submit Timesheets on time and within the guidelines dictated by the corporate policy.

My client is looking to interview and hire ASAP!

AX Support Technician

Various offices for Hybrid working across Southern + Northern Ireland

Salary DOE + Benefits



Summary:

* Provide level 1 support.

* Manage service desk ticket queue + escalation.

* Manage and coordinate with level 2 support.

* Assist to maintain, user access and security roles.

* Assist with system tests and configuration prior deployments of enhanced functionality.



Requirements:

* 2+ years of experience working with Microsoft Dynamics AX 2012/D365 F&SCM.

* Experience with enterprise level ERP system.



Benefits + Compensation confirmed via initial call*

AX Support Technician

Various offices for Hybrid working across Southern + Northern Ireland

Salary DOE + Benefits



Summary:

* Provide level 1 support.

* Manage service desk ticket queue + escalation.

* Manage and coordinate with level 2 support.

* Assist to maintain, user access and security roles.

* Assist with system tests and configuration prior deployments of enhanced functionality.



Requirements:

* 2+ years of experience working with Microsoft Dynamics AX 2012/D365 F&SCM.

* Experience with enterprise level ERP system.



Benefits + Compensation confirmed via initial call*

1st Line Technical Support Engineer - Up to £30k

Edinburgh



This role provides technical support and advice to customers for both our customers and our operational workforce. This includes but is not limited to; monitoring and co-ordinating the resolution to network issues, network system administration, solving technical issues and documenting those fixes.

KEY RESPONSIBILITIES

* Solving and documenting technical incidents and problems related to company products and services
* Acting as a lead within the direct customer support team
* Provide support and leadership to all members of the operational workforce
* Regularly update senior leadership on current incident and problem workload, owning and escalating faults to resolution
* Liaison with internal and external users, ensuring that incidents and problems are fully understood across a variety of stakeholders
* Highlight and escalate major outages to ensure key decisions are made swiftly and decisively
* Network configuration and support across the estate, backup management, config management, systems administration and related tasks

What experience is critical for this role:

* Working knowledge of Microsoft Windows client and server platforms
* Knowledge of networking principles including TCP/IP, Ethernet, Routing, Switching, Firewalls and Telephone Switching
* Hands on experience in Switching, routing and firewalling in a multi-vendor environment, including but not exclusive to Cisco and MicroTik
* Troubleshooting and solving end user / client issues
* Awareness and understanding of health and safety procedures for working in the UK

To apply or find out more contact o.king@jeffersonfrank.com or call 0191 814 7785.

2nd Line Technical Support Engineer - Up to £35k

Edinburgh



This role provides technical support and advice to customers for both our customers and our operational workforce. This includes but is not limited to; monitoring and coordinating the resolution to network issues, network system administration, solving technical issues and documenting those fixes. You will also act as an escalation point or 1st line technical staff.

KEY RESPONSIBILITIES

* Solving and documenting technical incidents and problems related to company products and services
* Acting as a lead within the direct customer support team
* Provide support and leadership to all members of the operational workforce
* Regularly update senior leadership on current incident and problem workload, owning and escalating faults to resolution
* Liaison with internal and external users, ensuring that incidents and problems are fully understood across a variety of stakeholders
* Highlight and escalate major outages to ensure key decisions are made swiftly and decisively
* Network configuration and support across the estate, backup management, config management, systems administration and related tasks
* Provide a point of escalation and leadership for 1st line Technical Support

What experience is critical for this role:

* Working knowledge of Microsoft Windows client and server platforms
* Knowledge of networking principles including TCP/IP, Ethernet, Routing, Switching, Firewalls and Telephone Switching
* Hands on experience in Switching, routing and firewalling in a multi-vendor environment, including but not exclusive to Cisco and MicroTik
* Troubleshooting and solving end user / client issues
* Awareness and understanding of health and safety procedures for working in the UK
* JNCIA / CCNA Certified or equivalent experience.

To apply or find out more contact o.king@jeffersonfrank.com or call 0191 814 7785.

1st Line Technical Support Engineer - Up to £30k

Edinburgh



This role provides technical support and advice to customers for both our customers and our operational workforce. This includes but is not limited to; monitoring and co-ordinating the resolution to network issues, network system administration, solving technical issues and documenting those fixes.

KEY RESPONSIBILITIES

* Solving and documenting technical incidents and problems related to company products and services
* Acting as a lead within the direct customer support team
* Provide support and leadership to all members of the operational workforce
* Regularly update senior leadership on current incident and problem workload, owning and escalating faults to resolution
* Liaison with internal and external users, ensuring that incidents and problems are fully understood across a variety of stakeholders
* Highlight and escalate major outages to ensure key decisions are made swiftly and decisively
* Network configuration and support across the estate, backup management, config management, systems administration and related tasks

What experience is critical for this role:

* Working knowledge of Microsoft Windows client and server platforms
* Knowledge of networking principles including TCP/IP, Ethernet, Routing, Switching, Firewalls and Telephone Switching
* Hands on experience in Switching, routing and firewalling in a multi-vendor environment, including but not exclusive to Cisco and MicroTik
* Troubleshooting and solving end user / client issues
* Awareness and understanding of health and safety procedures for working in the UK

To apply or find out more contact o.king@jeffersonfrank.com or call 0191 814 7785.

Technical Support Engineer - £40,000

Fully Remote

My client is on the look out for a 1st line and 2nd line support engineer to join there well established technical support team which will have particular focus on networking, software solutions and general hardware corrections.

You will be based in the heart of Edinburgh - voted one of the best cities to work in the UK. So enjoy the culture, intertwined with an incredible opportunity to progress your career.

Role & Responsibilities

* Troubleshooting for end user and clients
* Solving and documenting technical incidents and problems
* Acting as a lead within the support team.

Skills & Qualifications

* Experience / Knowledge of Microsoft Windows.
* Knowledge of networking principles including TCP/IP, Ethernet, Routing, Firewalls, and telephone switching
* Hands on experience troubleshooting and firewalling.

Benefits

* State of the art office in the heart of Edinburgh.
* Outstanding learning opportunities, with a variety of progression pathways.
* Friendly and inlcusive work environment, that encourages creative and hard work.

If interested it would be great to hear from you. I'd be happy to disclose more about the role or answer any questions you may have about the role.

Get in touch via the following channels;

Email: j.mckelvey@jeffersonfrank.com

Phone: 0191 338 7638

Technical Support Engineer - £40,000

Fully Remote

My client is on the look out for a 1st line and 2nd line support enginer to join there well established technical support team which will have particular focus on networking, software solutions and general hardware corrections.

You will be based in the heart of Edinburgh - voted one of the best cities to work in the UK. So enjoy the culture, intertwined with an incredible opportunity to progress your career.

Role & Responsibilities

* Troubleshooting for end user and clients
* Solving and documenting technical incidents and problems
* Acting as a lead within the support team.

Skills & Qualifications

* Experience / Knowledge of Microsoft Windows.
* Knowledge of networking principles including TCP/IP, Ethernet, Routing, Firewalls, and telephone switching
* Hands on experience troubleshooting and firewalling.

Benefits

* State of the art office in the heart of Edinburgh.
* Outstanding learning opportunities, with a variety of progression pathways.
* Friendly and inlcusive work environment, that encourages creative and hard work.

If interested it would be great to hear from you. I'd be happy to disclose more about the role or answer any questions you may have about the role.

Get in touch via the following channels;

Email: j.mckelvey@jeffersonfrank.com

Phone: 0191 338 7638