Ref: JFIRS260123_1674729330

CX Engineer with AWS experience

England, London

Job description

CX Engineer with AWS experience

JFIRS260123_1674729330

12 month Contract Opportunity

Outside IR35

Role is for UK based candidates - Fully Remote

£250 a day

Responsibilities

Your initial focus will be support of several Contact Center Technologies such as, Amazon Connect, MS Teams and Verint to provide a global contact center solution for a global Electric Vehicle consultancy. This role will evolve to include the administration, development, adoption, and support of these technologies.

Skills Requirements - Essential

* 2 years' experience in a similar administration/support/development role of Amazon Connect
* History in cCaaS sector
* Experience with Infrastucture as a Code
* Ability to work on own initiative and within a team both face-to-face and virtually.
* Proven analytical and problem resolution skills with the ability to work under pressure.
* Strong communication skills both written and oral.