Ref: JFI110122CBA_1665502212

Chat Bot Copywriter

Republic of Ireland, Dublin

Job description

Chat Bot Copywriter

JFI110122CBA_1665502212

Chat Bot Copywriter Contract

12 month

Fully Remote

280 EUR a day

Required Skills:

* Hands-on copy-writing experience
* Knowledge of, and experience with, marketing automation, content management and CRM tools
* Chat Bot type communications

Desirable skills:

* Direct experience in using collaboration tools
* Knowledge of Contact Centre environment
* Machine Learning techniques to build the Bot capability
* Agile management

Key responsibilities & duties include:

* Closely work with the team and stakeholders to develop efficient communication strategies
* Write content for automated (Chat Bot) customer communications, develop flows, queues, priorities and ensure branding and communications standards are maintained
* Develop the right messaging and strategy approach that supports the client branding and that builds a world-beating Customer Service response
* Track the effectiveness of all customer contact and support systems