Ref: AWSSE20938432_1632408230

Senior Support Engineer

England, West Midlands

  • 45000 to 50000 GBP
  • Engineer Role
  • Skills: AWS, SysAdmin, Terraform, Support
  • Level: Mid-level

Job description

Senior Support Engineer


Senior Support Engineer - Up to £50k

My client are one of the UK's fastest-growing AWS Consulting Partners, exclusively dedicated to using AWS technologies. They are currently on the hunt for an AWS Support Engineer that will be responsible for providing AWS Support to our Customers.

What you'll do?

* Management of Incidents and Requests raised into our ticketing system, Jira and proactively monitoring our client's infrastructure
* Investigating and writing RCA's following critical incidents and using problem management to avoid repeat instances of incidents
* Assist with creating and keeping documentation up to date
* Meeting defined SLAs for Customers

What you need?

* At least 6 months of AWS Support experience
* Troubleshooting experience with Windows OS / Linux OS / Desktops (Windows and Mac).
* MSP experience preferable
* IAC knowledge (Terraform, Cloudformation)

What you'll get?

* Career progression, fully funded training and certifications
* 25 Days holiday + Bank Holidays
* Regular Social Events

Don't miss out on this opportunity and send your CV directly to and I can review this.