Ref: 20/04/2022ho_1650474013

2nd Line Support- £36k London/Hybrid

England, London

  • Up to 36000 GBP
  • Technician Role
  • Skills: IT Analyst, 2nd Line Support, Service Desk, Help Desk, Cloud, AWS, Azure, Technical
  • Level: Mid-level

Job description

2nd Line Support- £36k London/Hybrid


We need a 2nd Line Support Analyst to help with the day-to-day handling of our 150+ users.

Are you confident in finding solutions, helping users and making the most of IT solutions?

We need you to be the direct contact for our users, coming into the office and physically engaging with us!

Use your troubleshooting skills to resolve issues accordingly within the team!

Required experience:

* Good knowledge of Windows
* Good knowledge of Active Directory
* Use of Ticketing tools
* 2-3 years in a technical support or service desk role