newRef: 182947_1605803197

Application Support Engineer - Financial Services

USA, Massachusetts

  • 70000 to 85000 USD
  • Administrator Role
  • Skills: data, etl, cloud, aws, azure, application support, helpdesk, it admin, administrator, it administrator, SQL, Cognos, Power BI, tableau, reporting, python, vb scripting, powershell, ssis, windows,
  • Level: Mid-level

Job Description

Application Support Engineer - Financial Services


Applications Support Engineer - Boston, MA (Remote until further notice)

Applications Support Engineer - Boston, MA (Remote until further notice)

Our client is an industry leader in the venture capital market and is looking to bring on someone with Server, Application, and Reporting support experience to assist with projects across multiple business units. The ideal candidate will have a few years of a helpdesk or administrative/support type role working with SQL and Microsoft technologies as well as some exposure to programming. This person will help manage helpdesk tickets, asssign priorities, and work on technology applications and servers. All IT employees are working remotely until it is safe to come back, but are expected to either be local or willing to relocate to Boston, MA when safe.

This is a permanent, FTE role.

Role & Responsibilities

* Prioritize support and data issues and relay them to approprate teams
* Provide documentationof status and resolutions of tickets and issues
* Onboarding support procedures for new IT applications
* Troubleshooting and patching application lifecycle process
* Monitor/Manage support queue
* Gather data for audit purposes when needed
* Assist with software releases

Skills & Qualifications

* 2-4 years experience in a Support or Helpdesk type role
* Microsoft Windows troubleshooting experience
* Microsoft SQL reporting skills
* Basic experience of computer programming such as VBscript, Python, and/or Powershell
* BI tools such as Cognos or PowerBI or Tableau
* Any cloud (AWS or Azure) experience is a plus
* Any exposure to DevOps processes is a plus


* Competitive salary plan and structure
* IT is well respected in their company (about 150 employees in IT)
* ~15% annual bonus
* Profit sharing bonus of over 14% vested immediately
* Exeptional medical coverage

For Immediate Consideration Contact Caroline Shreckengast, Sr Cloud Recruiter

Telephone: (267) 314-8475 Email: Frank Recruitment Group and Jefferson Frank is the global leader in Cloud (AWS, Azure, GCP) recruitment services. We deal with organizations in the Financial Services market (Banks, Investment Firms, Credit Unions and More) throughout North America, as well as globally. By specializing solely in placing candidates in the Cloud & Investment Banking market we have built relationships with employers of choice in North America and have an unrivaled understanding of where the best Cloud jobs, projects, and career opportunities are.

Not an exact match? Frank Recruitment Group does not post all of our open positions online. Please call for information on EXCLUSIVE AND CONFIDENTIAL LISTINGS unavailable to view online. We are always available for a conversation to discuss other positions available as well as Cloud market trends.

I can be contacted at (267) 314-8475.