AWS Solution Architect

JOB PURPOSE

The role holder will be a senior member of a multi-disciplinary Team consisting of technical specialists and delivery experts. Reporting to the Head of IT Infrastructure, the role holder will be expected to perform as Subject Matter Expert for multiple domains, and have full responsibility for the strategy, design, development, management and delivery of platforms and services including (but not limited to) AWS and Azure cloud environments, VMWare, Windows Servers, Linux Servers, Office365 (SharePoint Online, OneDrive etc.), Active Directory, Azure Directory services and Identity Management. This is a mix of ensuring existing systems are operating securely, managing the application of relevant system updates in line with changes in the current threat landscape, and designing and deploying new services in line with modern industry best practices.

As Solutions Architect, the role holder will work with the other 2 Solutions Architects and in collaboration with Heads of Service from across the IT Services department to define strategy and propose, design and implement modern and innovative solutions for IT provision.



KEY DUTIES AND RESPONSIBILITIES



Strategy, Design and Development:

* Responsible for the proposal, design and implementation of new solutions to business led and technology driven IT Such solutions must meet the xxx's Business Continuity and Disaster Recovery needs while keeping us at the forefront of technology
* Define the strategy for IT solutions in conjunction with the Heads of Services and other Solutions Architects



Compliance and Improvement:

* To identify functionality within our cloud services including AWS, Microsoft Azure and Office 365 and to design, propose and implement these in order to enhance service to the xxx
* To support the audit of xxx's systems ensuring appropriate licensing, legislation and policies are implemented, complied with and maintained
* To research the latest trends to keep knowledge current and to inform the Heads of Services of suggested changes to policy and practice
* Take responsibility of the integration of system design best practice into existing processes and procedures and facilitate updates to these as required
* To ensure IT Services and School colleagues manage compliance and that applications and licences are deployed and maintained to expert standards, according to users' requirements and departmental processes across development, pre-production and production environments

Communications, Influence & Reporting:

* Develop and maintain relationships with key internal and external stakeholders, to both share service information, work collaboratively across Schools and Services, and influence decisions regarding the xxx's services
* Ensure all systems and services are fully documented to appropriate standards to enable effective and efficient support of the environments in all circumstances, including creation of documented processes for frontline staff
* Proactively support the resolution of complex incidents and problems escalated by IT teams using Industry standard ITIL processes, including managing escalations to 3rd party suppliers, which may have significant implications for the xxx's IT services
* May be required to take on one of the ITIL Process Owner or Process Manager roles within the IT Services department