The client is seeking a leader to manage and expand their ServiceNow Customer Service Management program.
The ideal candidate will have a start-up mentality and possess strong leadership, organizational, and communication skills.
The responsibilities include serving as a subject matter expert, leading project implementations, supporting business development, and advising clients on leveraging ServiceNow.
The desired skills include certifications in ServiceNow and a minimum of 10 years of professional experience, with 3 years of experience in ServiceNow implementation.
The company offers comprehensive benefits and opportunities for growth and career development.
Key Terms: ServiceNow, Customer Service Management, Field Service Management, leadership, Subject Matter Expert, implementation, project management, technical design, quality assurance, business development, client success, System Administrator, Implementation Specialist, Suite Certification, work-related experience, professional environment, independent, organizational skills, interpersonal skills, presentation skills, customer focused, communication skills, problem solving, critical thinking, analytical skills, benefits, growth, career development, inclusive culture, diversity, career coaching.