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For Permanent and Contract, SysOps

    Ref: OM02938JFI_1614103222

    Operations Manager

    Scotland, Edinburgh

    • 60000 to 70000 GBP
    • Manager Role
    • Skills: Operations Manager, Cloud, AWS
    • Seniority: Senior

    Job description

    Operations Manager - Up to £70k DOE

    Edinburgh (3 days remote post covid)

    As part of ongoing growth, my client is seeking a Technical Operations Manager (or Head of Technical Operations for a suitable experienced candidate). This is a key role in their leadership team, and is responsible for the effective, proactive and smooth running of the Services delivered to customers 24x7. This is a hands on role, leading a strong team of AWS engineers.

    AWS skills are a must, and experience working in a managed service environment, with a strong commitment and experience of service process, leading class customer experience, and driven by customer KPI's.

    * Maintaining our industry leading NPS score
    * Maintaining a culture of Customer First
    * Ensuring that our Managed Services and our response, exceed our customers expectations
    * Responsible for our 24x7x365 service delivery
    * Maintaining a competitive edge in the quality and innovation of the services we deliver
    * Ensure we are a trusted and valued partner to our customers, lead a proactive engagement with our customers, and we use our expertise to enable our customers to be Always Ahead in their market
    * Managed Service
    * Ensuring the smooth and effective onboarding of our customers
    * Responsible for our support and ticketing platform
    * Defining and reporting on our Service Metrics to the management team
    * Responsible for the consistent, and effective deployment of our service management processes and platforms: service monitoring, alerting & escalation, patching, performance monitoring, incident management, change control
    * Applying continual service improvement practices into the business
    * Managing our incident response procedures
    * Ensuring the end to end delivery of the structure proactive Managed Services to our customers
    * Constantly identifying opportunities to be proactive in support of our customer platforms
    * Ensuring we deliver effective & structured Service Reviews to our customers
    * TechnologyRoadmap & Systems
    * Responsible for our corporate CRM platforms and customer systems
    * Bringing best practice into all our approaches to technology & systems
    * Leading within the company on developing and define our approach, delivering best practice, as well as constantly improving our delivery platforms:
    * CRM, service desk structure, support & ticketing, alerting, monitoring, CRM, document management & knowledgebase
    * Drive adoption of new approaches, tools, platforms, processes and automation this improve on the way we work
    * Reporting
    * Embedding a service culture, driven by KPI's, SLA's, targets and quality of service measures
    * Reporting regularly to the management team and Board on all the key Service Desk & Managed Service Metrics
    * Ensuring that we have fully documented procedures and processes
    * Setting targets and service standards for the team and business

    To apply for this role, please send an up to date CV to o.king@jeffersonfrank.com or call for a confidential chat on 0191 814 7785

    Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally

    Ref: LC08062020_1613554932

    Cloud Engineer w/m/d - Microsoft Azure / AWS / Google

    Germany, Bayern, München (81249)

    • 65000 to 85000 EUR
    • Engineer Role
    • Skills: Cloud, Multi Cloud
    • Seniority: Senior

    Job description

    Cloud Engineer w/m/d - Microsoft Azure / AWS / Google



    Ihre Aufgaben

    Als Cloud Engineer sind Sie für die technologische Implementierung, die Unterstützung des Betriebs und die Weiterentwicklung der Kundenlösungen verantwortlich.

    * Sie unterstützen bei der Einführung, Weiterentwicklung und dem Betrieb von Cloud Plattform(en).
    * Sie nutzen DevOps Methodiken für das Deployment komplexer Infrastrukturen und Services.
    * Sie arbeiten in agilen interdisziplinären Teams mit internen und externen Kunden zusammen.
    * Sie wirken in der Entwicklung optimierter Deployment Scripte und Methoden mit.



    Ihr Profil

    Sie haben Erfahrungen im Bereich Deployments von Infrastruktur- und Plattformservices sowie dem Betrieb von IT-Lösungen sammeln können und sind offen für neue Themen.

    * Erste Berufserfahrung im Bereich Cloud Betrieb
    * Schlagworte wie ITIL, Monitoring, Backup und Recovery, IaaS, PaaS, SaaS, Netzwerk, Hybrid Cloud, Container, Cloud-native, CI/CD Pipelines, Infrastructure as Code, Terraform, Ansible, so wie Windows & Linux sind Ihnen nicht neu
    * Idealerweise erste Erfahrungen in Multi Cloud Umgebungen (MS-Azure / AWS / Google)
    * Eigenständige Arbeitsweise, Lernbereitschaft sowie Kreativität und Teamfähigkeit
    * Sieverfügen bereits idealerweiseübereineodermehrerederfolgendenZertifizierungen:

    * AWS - SysOps Administrator
    * Microsoft AZ-103
    * Microsoft AZ-400
    * Google - Associate Cloud Engineer

    * Sehr gute Deutsch- und Englischkenntnisse



    Unsere Benefits

    * Spannende Expert Talks und Developer Days
    * Große Veranstaltungen wie die xUT: mehr als 120 Breakout Sessions - randvoll gepackt mit aktuellem Wissen aus allen Technologiebereichen
    * Fachkompetenz, Wissenstransfer, Networking innerhalb der Consultancy-Community
    * Regelmäßige Weiterbildungen und Herstellerzertifizierungen
    * Gesundheitstrainings und lebenslanges Coaching
    * Familienservice inkl. Backup Kindergarten
    * Flexible Arbeitszeiten und Möglichkeit zum Homeoffice
    * Duz-Kultur und Dienstwagen

    Bei Interesse können Sie Ihren CV mit Kontaktdaten gleich hier und direkt hochladen. Wir melden uns direkt bei Ihnen und verhelfen Ihnen bei einem schnellen Prozess.

    Ref: HE030121JF_1614611853

    Senior Operations Engineer - USA, Remote (AWS Premier Partner)

    USA, Washington, Spokane

    • Upto 125000 USD
    • SysOps Role
    • Skills: AWS, Remote, Cloud, Support, Operations, Managed Services, Terraform, Chef, Ansible, Jenkins, AWS Certified, Consulting, DevOps, AWS Partner, Remote Job, Senior Operations, Operations Engineer, DevOps Engineer, Support Engineer
    • Seniority: Mid-level

    Job description

    Location: Remote (No travel! & No relocation!)

    Employment: Fulltime Hire

    Industry: Consulting - Amazon Web Services

    * Hands-on production experience with AWS. (EC2, RDS, VPC, CloudWatch)
    * Strong systems administration experience. (Linux)

    * Strong understanding of all the fundamental troubleshooting aspects. (escalations & root cause analyses)
    * Production experience with Terraform enough to update a sec group, spin up a new server, and have some experience with configuration management. (Chef, Ansible, or Puppet)
    * High-volume networking experience (DNS, firewalls, VPN, Routers/Switches, CDNs, SSL, and Load Balancers)
    * Strong Python or Bash scripting
    * Some experience with git/CICD pipelines is preferred.
    * AWS Certified

    * US Citizen

    Company Summary:

    * AWS Premier Consulting Partner & Managed Services Provider
    * Voted one of the top companies to work
    * Down-to-earth environment - jeans & a t-shirt approved
    * 100% growth year on year
    * Remote first company
    * Setting the goal of becoming the #1 AWS Consulting Partner Globally



    Company Benefits:

    * Medical, dental, and vision insurance for employees and their dependents with
    * options for 100% company paid premiums
    * 401(k) plan with 4% company matching
    * Flexible Spending Accounts (healthcare and dependent care)
    * Life insurance paid by Mission
    * Generous paid time off
    * Flex PTO (unlimited)
    * Parental Leave (10 weeks)
    * Volunteering Time Off
    * Paid Holidays
    * Equity Package



    >> PLEASE READ! <<

    1 If interested in applying for this position, please e-mail your CV/Resume directly to h.echols@frankgroup.com

    ** Subject: "Candidate Submission: Operations" **

    1 No 3rd party or employer submissions are accepted at this time.
    2 No visa sponsorship - all applicants must be a US Citizen



    Jefferson Frank is a leader in Niche IT Recruitment with a focus on AWS cloud technologies. We deal with AWS Partners & End Users throughout North America. We have open positions and relationships with some of the top partners and end users throughout the US and offer some excellent opportunities in the AWS space.

    Please see www.jeffersonfrank.com for more information.

    Ref: 15062020FC_1613730602

    Cloud Deployment Engineer - Dublin - Hiring Now

    Republic of Ireland, Dublin

    • 70000 to 90000 GBP
    • DevOps Role
    • Seniority: Mid-level

    Job description

    Cloud Deployment Engineer
    AWS Partner

    Dublin

    About the role:

    The Operations function is concerned with all aspects of service delivery management of the Cloud platform for our client's customers' pre-production and production environments. This includes up time, deployment, administration, and technology selection. They have an opening for a deployment engineer within the Cloud Operations team reporting to the regional Cloud Operations Manager in Dublin

    The successful candidate will be part of a global team responsible for the integrity of their Cloud stack in our customer facing datacentres and responding to our fast-paced environment. Key characteristics we are looking for; strong troubleshooting skills, AWS technical knowledge and excellent communication skills. Responsibilities will range from build, deploy, operate and maintain large scale multi-system SaaS environments.



    Job Description/responsibilities

    The Deployment Engineer will be responsible for the oversight and management of their Customer facing applications, infrastructure, and network. Performing regular maintenance requests in the environments as part of continuous delivery of new functionality and services. Installing updates and patches as needed to ensure the health and integrity of our infrastructure and systems (environments). Provisioning new environments on AWS infrastructure for existing and new Customers. Oversee operational activities within all aspects of AWS, to include VPCs, EC2 instances, RDS, volume snapshots and other key technologies Experience investigating security issues and / or performance and / or complex operational issues on AWS and Linux using/ analysing system, application logs or network traffic tools where appropriate



    Desired Skillset

    * Experience providing system support in a technical environment working with customers, with special focus in system performance and stability (Software as a Service companies preferred).
    * Familiarity & Understanding of AWS public and private cloud architecture
    * Work experience in a software delivery lifecycle and production deployment team
    * Experience with SysOps activities managing relational databases
    * Ability to automate repeatable tasks via scripting using tools such as Ansible, Bash, and PowerShell

    Benefits

    * Competitive Salary
    * Pension
    * Healthcare
    * Flexible Working

    If this role isn't for you but you know somebody that may be interested pass on their details as we offer £250 in Amazon Vouchers.

    Our client is looking to fill this position ASAP, so if your ambitious and feel you have the relevant skills for this role, get fast-tracked by us NOW.

    Ref: HE0301321JF_1614624304

    (Top Secret Clearance) AWS Engineer | Remote | $125K-$175K

    USA, District of Columbia, Washington

    • Upto 175000 USD
    • SysOps Role
    • Skills: AWS, Remote, Cloud, Support, Operations, Managed Services, Terraform, Chef, Ansible, Jenkins, AWS Certified, Consulting, DevOps, AWS Partner, Remote Job, Senior Operations, Operations Engineer, DevOps Engineer, Support Engineer
    • Seniority: Mid-level

    Job description

    Location: Chantilly, VA or Durham, NC

    Employment: Fulltime Hire

    Industry: Consulting - Amazon Web Services

    * Remote Flex
    * Hands-on production experience with AWS. (EC2, RDS, VPC, CloudWatch)
    * Strong systems administration experience. (Linux or Windows)

    * Strong understanding of all the fundamental troubleshooting aspects. (escalations & root cause analyses)
    * Production experience with Terraform or CloudFormation enough to update a sec group, spin up a new server, and have some experience with configuration management. (Chef, Ansible, or Puppet)
    * High-volume networking experience (DNS, firewalls, VPN, Routers/Switches, CDNs, SSL, and Load Balancers)
    * Strong Python or Bash scripting
    * Some experience with git/CICD pipelines is preferred.
    * AWS Certified

    * US Citizen

    >> PLEASE READ! <<

    1 If interested in applying for this position, please e-mail your CV/Resume directly to h.echols@frankgroup.com

    ** Subject: "Candidate Submission: Operations" **

    1 No 3rd party or employer submissions are accepted at this time.
    2 No visa sponsorship - all applicants must be a US Citizen



    Jefferson Frank is a leader in Niche IT Recruitment with a focus on AWS cloud technologies. We deal with AWS Partners & End Users throughout North America. We have open positions and relationships with some of the top partners and end users throughout the US and offer some excellent opportunities in the AWS space.

    Please see www.jeffersonfrank.com for more information.

    Ref: 09022021_1617654355

    AWS Systems Engineer / Cloud Engineer

    England, Kent

    • 45000 to 65000 GBP
    • SysOps Role
    • Seniority: Mid-level

    Job description

    AWS Systems Engineer / Cloud Engineer, up to £65,000, Bromley - Kent

    I have an urgent requirement for Systems engineers who have a DevOps mentality to work for an awarding winning business.

    You must have experience in CloudFormation and Serverless experience in API Gateways, Lambda.

    Location: Bromley, Kent

    Salary: £65K

    Role:

    * Systems engineering responsibilities (building, maintaining, and optimising the AWS services/infrastructure of the product platform for the scrum team).
    * Providing Agile system engineering expertise (DevOps, Serverless Infrastructure, Networking & Routing, Security, Software Development Lifecycle (SDLC), Continuous Integration, Distributed Systems, Big Data, Machine Learning).
    * Building and maintaining key AWS services within your platform (eg, API Gateway, S3, ElasticSearch, etc).
    * Working with CI/CD Pipelines using AWS Code Pipeline, Code Build, Lambda, Fargate, Docker, and using Cloud Formation as Infrastructure as a Code.
    * Integrating code quality and security tools in deployment pipelines to improve and identify security issues.
    * Carrying out system reviews to ensure accordance with architectural principles set out by and agreed upon within the team.
    * Hands-on experience with Bitbucket, Jira, and Confluence.

    Please note: You must be able to work in the UK without any restrictions. The client is not providing sponsorships at this time.

    Please get in touch if this is of interest by sending across your latest CV with a short cover letter detailing your suitability at s.malik@jeffersonfrank.com and/or contact Shary Malik directly on 0191 338 7568 to have a chat.

    Ref: 09022021_1613330304

    Systems Engineer - AWS

    England, Kent, Bromley

    • 50000 to 65000 GBP
    • SysOps Role
    • Seniority: Mid-level

    Job description

    Systems Engineers, up to £65,000, Bromley - Kent

    I have an urgent requirement for Systems engineers who have a DevOps mentality to work for an awarding winning business.

    You must have experience in CloudFormation and Serverless experience like API Gateways, Lambda.

    Location: Bromley, Kent

    Salary: £65K

    Role:

    * Systems engineering responsibilities (building, maintaining, and optimising the AWS services/infrastructure of the product platform for the scrum team).
    * Providing Agile system engineering expertise (DevOps, Serverless Infrastructure, Networking & Routing, Security, Software Development Lifecycle (SDLC), Continuous Integration, Distributed Systems, Big Data, Machine Learning).
    * Building and maintaining key AWS services within your platform (eg, API Gateway, S3, ElasticSearch, etc).
    * Working with CI/CD Pipelines using AWS Code Pipeline, Code Build, Lambda, Fargate, Docker, and using Cloud Formation as Infrastructure as a Code.
    * Integrating code quality and security tools in deployment pipelines to improve and identify security issues.
    * Carrying out system reviews to ensure accordance with architectural principles set out by and agreed upon within the team.
    * Hands-on experience with Bitbucket, Jira, and Confluence.



    Please note: You must be able to work in the UK without any restrictions. The client is not providing sponsorships at this time.

    Please get in touch if this is of interest by sending across your latest CV with a short cover letter detailing your suitability at s.malik@jeffersonfrank.com and/or contact Shary Malik directly on 0191 338 7568 to have a chat.

    Ref: JFICC1952_1615887739

    Web Application Developer

    Scotland

    • Negotiable
    • Developer Role
    • Skills: Web application; aws; lambda
    • Seniority: Mid-level

    Job description

    Web Application Developer

    About the role

    I am looking for a collaborative web application developer who possesses a passion for developing highly secure web and cloud applications. You will be a member of a wider team of Developers, DevOps Engineers and Cloud Architects. The successful candidate will work on designing, developing, and testing systems that empower our customers to easily manage resources across thousands of AWS accounts using the latest technologies from AWS.



    Requirements

    We are looking for you, if you:



    * Want to progress your career, get AWS certified and work for a an organisation where you can have an immediate and meaningful impact
    * Have existing experience of web based application development with significant knowledge of at least one of PHP, Python or JavaScript/NodeJS
    * Enjoy writing clean, standards-compliant, documented, scalable, reusable, quality code
    * Are passionate about working across the full technology stack



    Beneficial

    Great for you to have:



    * Knowledge and experience with AWS Lambda
    * Existing experience with testing and continuous integration
    * Knowledge and experience with MySQL or compatible databases
    * Knowledge of Docker or another container based technology
    * Experience of working in a customer facing consultancy or agency environment
    * Degree in Computer Science, related technical field or equivalent experience.



    More about you….



    * Ability to take charge of your time and prioritise tasks, as well as communicate effectively and recognise the value of collaboration between team members
    * Highly value efficiency and understand the importance of writing clean code
    * Friendly and approachable personality.



    "To apply for this role, please send an up to date CV to c.cameron@jeffersonfrank.com or call 0203 868 5186 for a confidential chat.



    Jefferson Frank is the Amazon Web Services (AWS) recruiter of choice. We work with organizations worldwide to find and deliver the best AWS professionals on the planet. Backed by private equity firm TPG Growth, we have a proven track record servicing the AWS recruitment market and, to date, have worked with over 30,000 organizations globally