Must be SC Cleared/Clearable
Essential Job Functions
Analyses, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.
Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.
Utilizes standard corporate tools to record change and problem activities for tracking purposes.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in computer science, or related field preferred
Four or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures
Good organization skills to balance and prioritize work, and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers
Ability to work independently and as part of a team
If you are interested in learning more about the role's we have available and get things progressing quickly in terms of a new job opportunity, first send your CV through by applying here OR you can contact myself via
phone : +44 (0)207 337 0821